dmr said:
I've found that the biggest issue with one hour photo places is consistency. It seems to vary from shop to shop, shift to shift, and person to person. Sometimes you get somebody who knows what he/she is doing, other times you get a total ditz, and often you get a competent button-pusher who knows very little outside of pushing buttons.
I have 4 lab technicians (different shifts) working at my local Sams. I know them by name by now, surely they all can't be savvy, experienced photo developers, in fact, I chatted with them enough to know that only one is.
Yet, for almost the past year of two rolls per week average, I've never seen a negative that is mangled, scratched beyond repair, or messed up in general. And yes, the machine broke down once or twice, but that only means my film stays there overnight, not messed up afterwards.
And the results are consistent, for instance, when I developed two similar rolls, one at 200ASA, the other at 160ASA, I can tell the difference.
So either I'm extremely lucky to have access to the best minilab out there (super unlikely), or we probably ought to give them a bit more credit.