M8 sold out

Steve
I think it is very difficult to defend Leicas customer service. One should not have to rant and rave at them to get things done. The real issue is everything has to go back to Germany. I supose some approved Leica service centres in other countries might help. I think the real issue is the lack of communication. Certainly getting information about my IR filter delivery date generated a coolish response from UK leica. All this really means that professionals could not safely rely on an M8 as a pit stop would be very costly. The real issue is that when this camera works it is simply superb and in its little niche there really is nothing to touch it. Leica glass + 10MP digital. For me its worth it warts and all. I suspect Leica know this too. This is why we have not all told them to get stuffed. Hope yours comes back soon.
Best wishes
Richard
 
Speenth said:
Hi' Jaap,

You've got me excited! HOW do I track my camera's progress on line?

Do tell! I suspect a few other owners similarly pining for their pride and joy might also be keen to know.

Many thanks

Steve'

PS: I've been waiting five weeks now and no word at all. Can you just give us a hint of the magnitude of the bribe you offer to get your camera back in less than two weeks ...
Click to expand...
Update:

I found the tracking service on the Leica Owners Site - but, as if to confirm this is a Leica service and not Nikon, it does not work! I tried it in IE6 (as the instructions require) and in Firefox. I tried it on two computers, one at work and the other at home - no luck. Then I noticed this little ditty in the small print; "... you can query the processing status by entering the serial number (within 10 days after sending your Leica product to Leica Camera AG)".

So, because I have been waiting rather more than 10 days it appears I am not permiited to enquire about progress! That's one way to avoid awkward questions.

I give up.

Does anybody out there know of a phone number or email address that galvanises these guys?

My mood on this matter has shifted through acceptance, to mild irritation, to frustration and now its shifting towards so bloody annoyed I'm going to go to factory and lock up my bicycle in the Director's parking bay. I might even trample on their flowerbeds.
 
jaapv said:
http://www.leica-camera.de/service/service_and_repair/repair_tracking/

This is the link.

You can contact Mr. Attila von Gyimes at info[at]leica-camera.com or call the factory at
+496442208189 and ask for Mr. Eberhard Jakob
Click to expand...

Hi' Jaap,

Thanks for this.

I tried the link, but as I posted earlier, the tracking system doesn't seem to work. After entering the serial number of my camera a whole lot of nothing happens! I've tried it at home and at work - so I don't think its my computer settings.

Thanks to you however, I now have an alternative - I'll email Mr von Gyimes and if no joy, then I'll call Mr Jakob.

If there is news of my long-lost M8 (good or otherwise), I'll let you know.

Fingers-crossed.

Steve'
 
HAnkg said:
... Canon has been at it longer then anyone and has had spectacular success, yet the new 1d MK III which is by all acounts an incredible camera has some serious issues with autofocus that the MK II didnt have. ...
Click to expand...

Just to set the record straight. Canon wasn't the first one to come out with DSLR. Nikon was earlier with the D1 and Kodak came out the first very expensive, bulky monstrous power guzzling DSLR with a modified Nikon body.... if I remember correctly.
 
Speenth said:
Hi' Jaap,

Thanks for this.

I tried the link, but as I posted earlier, the tracking system doesn't seem to work. After entering the serial number of my camera a whole lot of nothing happens! I've tried it at home and at work - so I don't think its my computer settings.

Thanks to you however, I now have an alternative - I'll email Mr von Gyimes and if no joy, then I'll call Mr Jakob.

If there is news of my long-lost M8 (good or otherwise), I'll let you know.

Fingers-crossed.

Steve'
Click to expand...

UPDATE:

I emailed Leica and about two hours later I coincidentally received an email from my local dealer to say my M8 had just been despatched from Solms and would be available for collection on Monday (just in time to miss me because I'm in Manila all next week, on business).

I am trying to resist the cynical conclusion, I'm too pleased and relieved for that.
 
LightWave said:
Just to set the record straight. Canon wasn't the first one to come out with DSLR. Nikon was earlier with the D1 and Kodak came out the first very expensive, bulky monstrous power guzzling DSLR with a modified Nikon body.... if I remember correctly.
Click to expand...


IIRC Kodak had DSLR's based on both Nikon and Canon bodies before either of them had their own.
 
M8 Zero problems, M6TTL Zero problems, M4-P Zero problems, R8 Zero problems, R4SP 1 failure after 15 years, R3MOT 1failure, cold sensitive, after 12 years, Leicaflex SL Zero problems. Pretty good quality and reliability in my book. The two repairs on the R cameras were handeled in less than 3 weeks. 6 months with the M8 have been flawless, would get another in a flash, if I could afford one.
Gene
 
grduprey said:
M8 Zero problems, M6TTL Zero problems, M4-P Zero problems, R8 Zero problems, R4SP 1 failure after 15 years, R3MOT 1failure, cold sensitive, after 12 years, Leicaflex SL Zero problems. Pretty good quality and reliability in my book. The two repairs on the R cameras were handeled in less than 3 weeks. 6 months with the M8 have been flawless, would get another in a flash, if I could afford one.
Gene
Click to expand...

"6 months with the M8 have been flawless,....
That's news at present..."😕
 
Joop van Heijgen said:
"6 months with the M8 have been flawless,....
That's news at present..."😕
Click to expand...

Unfortunately, in this digital age, this is a valid post, in which one can substitute "M8" with any high-end camera, or indeed any quality technical product. 🙁
 
Dfin said:
I can`t resist, Leica M8, made in da black forest, by da little elves.
Click to expand...

The Black Forest is in another part of Germany...... Solms is in Hessen, quite a pretty area as well, but they have "Heinzelmaennchen" (goblins), not elves there, you can tell by the dust on the sensors, it is the dandruff from their beards.....
 
Last edited:
Gabriel M.A. said:
Seems you have a new collectible 🙄
Click to expand...

The new collectibele should has to be "made in Germany'' .:bang:

Unfortunately production in Germany is too expensive; since 1977 (Leica R3) the camera production has taken place in Portugal!

Leica can put 'Germany' on the camera; but it has nothing to do with the place of production!
 
While waiting for my M8 at the end of last year Lars Farnes, the importer, told me simply that Leica ships M8's on a quota system which allows Norway 20 units at a time depending on their total production. Rich as it may be, I doubt that the total Norwegian market is all that big compared to Germany, France, England, the US or Japan. I rather doubt that there are that many Norwegian "millionaires" interested in photography, but June paychecks (which are almost double) would more likely have contributed to the M8-drought.

- Børre
 
I'm not familiar w/the details of the rules & regulations governing country of origin markings in Germany, but if they're anything like the rules & regulations in most of the industrialized world, Leica must be doing something w/the cameras in Germany, e.g., manufacture parts/components, etc., even if much or most of the work is done in Portugal.

It is true that the words "Made In Germany" don't necessarily mean that the cameras are completely assembled in Germany from parts made in Germany, etc. However, if German law is like that in the U.S., then it would mean exactly that (to be legally marked "Made in USA," products must be "all or virtually all" made in the U.S.).

Joop van Heijgen said:
The new collectibele should has to be "made in Germany'' .:bang:

Unfortunately production in Germany is too expensive; since 1977 (Leica R3) the camera production has taken place in Portugal!

Leica can put 'Germany' on the camera; but it has nothing to do with the place of production!
Click to expand...
 
B&H has them in stock....I am very tempted since they have been out awhile, but I need to talk to some pro friends of mine in regards to published image quality and other real world use...
 
You must log in or register to reply here.
Back
Top Bottom