hello everyone, and hej Børre,
pleased to find this topic!
I am from Stockholm, and I recently encountered the same problem several times with my M8.2, the symptom is that the shutter goes crazy and loops like you say. Sometimes it stops by itself, but other times it was necessary to remove the battery because the body did not respond anymore. Same problem even if changing the battery. I noticed it happens after staying outside in the cold, for about 1 hour. The temperature was between -5 and -10°C, not that cold! Today the weather was sunny, about -7°C, but quite humid. I tried to keep the body as warm as possible (under the jacket when not used), apparently it was better, but it happened anyway after 45mn outside. The shutter had just 5-6 times "loops" instead of much more or a definitive freeze. But it happened again and I cannot rely on it.
I guess it begins to fail because of the combination "cold" + "humidity". So, what is the limit, what can be considered normal conditions and not, and what can be considered as a failure or not? In my opinion, -7°C is not that cold, and without snow it's far from extreme conditions like Antarctic! So, I don't think this can be called a "normal" behaviour, even if the specifications say "operations conditions from 0 to +40°C"... For me, this body works very well inside but if I cannot used it outside in town, it becomes useless. My question: is it a global problem of conception, or only a few models that are more sensitive?
I don't know if I shall send it back. I am happy with my analog Leica M, but not with the behaviour of the digital, while I like the pictures it can give. If I didn't have any other problem before, I would send it back, but now I am getting really bored! Between april and november, I have been without my M8.2 body for almost 4 months (yes, almost 50% of the time during this period!) because of a LCD problem that did not work anymore, plus other delays due to Leica. For that I only got a "sorry dude, you were not lucky" response from Leica Solms, nothing more, and not even a word from Leica UK. So disappointing. Not good. Not acceptable.
And now, I shall send it back again?! For how long this time? Would Leica be able to understand and reproduce this issue? For now, the Leica customer service has really disappointed me, they don't even reply to my letters (neither Leica UK or Leica Solms). I can understand that there are some technical problem to be fixed, but I cannot accept to be ignored like that and remain without digital body anymore. I have to conclude they are not serious and they don't care about me.
So, I don't know what to do. I will not send it back before having some guarantees. At the same time, I'm beginning to think I have to sell it, unfortunately...