_mark__
Well-known
I sent my 35 lux to a dealer for an appraisal and offer, when it went it was mint I checked it over, I included a price I wanted for it.
The dealer called when he received it and offered a hundred under the price because there was a large piece of black carbon on the rear element and it needed cleaning, this definitely was not there when it left me but could of been jostled loose in transit so I said yes on the phone, he said he would send me an agreement to sign before he could send me the cheque.
later I decided I wanted to see the lens for myself, (he had offered to send me a picture but I had initially declined) and called to ask for the return of the lens, he informed me he had sold it, I was shocked and asked how he could sell it when I had not signed the agreement and he went on the defensive and said we had a verbal agreement and so he sold the lens; I asked how he could sell it so quickly if it needed a cla? The conversation escalated into an argument during which he insulted me on quite a few occasions saying in all his experience he'd never encountered such an unreasonable customer, I thought my questions were quite reasonable etc... I eventually apologised for getting annoyed and ended the call (he did not apologise).
I now feel very aggrieved by the situation. has anyone had a similar situation am I out if order? Is this unusual? What to do?
The dealer called when he received it and offered a hundred under the price because there was a large piece of black carbon on the rear element and it needed cleaning, this definitely was not there when it left me but could of been jostled loose in transit so I said yes on the phone, he said he would send me an agreement to sign before he could send me the cheque.
later I decided I wanted to see the lens for myself, (he had offered to send me a picture but I had initially declined) and called to ask for the return of the lens, he informed me he had sold it, I was shocked and asked how he could sell it when I had not signed the agreement and he went on the defensive and said we had a verbal agreement and so he sold the lens; I asked how he could sell it so quickly if it needed a cla? The conversation escalated into an argument during which he insulted me on quite a few occasions saying in all his experience he'd never encountered such an unreasonable customer, I thought my questions were quite reasonable etc... I eventually apologised for getting annoyed and ended the call (he did not apologise).
I now feel very aggrieved by the situation. has anyone had a similar situation am I out if order? Is this unusual? What to do?
