Dwaynes Caution

[ray*j*gun]

I have used Dwaynes for years but I must report the latest experience. I sent them 4 rolls of film, nothing special at all. They had the film over a month and when I finally got the negs back, the 35mm strips were bent and creased. So poorly packaged that they were bent when put into the envelope. I now need to find a resource here in West Chester PA. Any suggestions for color film processing would be appreciated.

Thanks!

 

[wes loder]

Never hadany problemswithSwynes. Have you spoken with them about this problem?

 

[ray*j*gun]

I called them 4 times to find out what was keeping my film but I have not called about the damage to the negs. I also had water stains that I didn't mention in my first post. Of course, as I said I had used them for years which is why I felt the need to send a caution post. When I get time, I'll call about the condition of the negs but again OVER A MONTH WAIT.

Just be aware that things may be different for whatever reason.

 

[Disappointed_Horse]

I use Fulltone Photo in Kentucky for all my film developing and scanning. I sent them three rolls of film (black-and-white) last Thursday and had the scans before the close of business on Monday. I have not received my negatives back yet but the scans look clean and free of dust and scratches. Fulltone is also much less expensive than Dwaynes.

 

[Tuna]

Never a problem with The Darkroom out of California. Takes a few days longer from the East coast but not a month.

 

[z.bruce.li]

So far Dwayne's has been consistently good with E6 slides (135 or 120). I did 120 C41 a few months back, and there were minor scratches. Overall, I think they have good service at very reasonable price.

 

[ray*j*gun]

Thanks, guys, for the tips. I will be looking for an alternative for color negs and positives.

 

[dexdog]

I got 4 rolls of 36 exposure Portra 400 back from Dwaynes in the mail today. Negatives are in excellent condition, and scans look really good. I have not used Dwaynes for three years because I have not shot any film, but am happy with the results. It took a month to receive the developed film and DVDs. I rarely use film any more, the cost is getting high at $14 for a roll of 36 Portra and $6 to develop.

 

[AlexMogens]

I use Fulltone Photo in Kentucky for all my film developing and scanning. I sent them three rolls of film (black-and-white) last Thursday and had the scans before the close of business on Monday. I have not received my negatives back yet but the scans look clean and free of dust and scratches. Fulltone is also much less expensive than Dwaynes.

Wow, $4.50 for 120 with no scanning or printing... I can live with that.

 

[rumbliegeos]

I think every lab has some quality control issues at times. I have occasionally received either negatives or slides from both Dwayne's and The Darkroom with scratches, dust, etc. What I don't understand is how they often manage to damage the some of the best or most interesting frames on a roll?