Xax
Established
We've sent a roll of KR64 in a PK20 mailer to the Swiss address of Kodak in Lausanne and thought they'd just forward it to Dwaynes for us and get it back.
Now it's back and they want 15 USD for the developing, saying that "in the united states the development of the film is never included in the price for the film" - but we sent it in a mailer which says "this mailer entitles the user to kodak processing and mounting of one 20 exposure roll etc etc." - it's a 24 exp roll but we've sent a couple of rolls to Dwaynes earlier this year from NYC and didn't pay a dime.
Anyone had similar experiences? Are those PK20 mailers ok? They should be because I got service from Dwaynes with them? Why not from Kodak Europe?
thanks for any help,
cheers, Xax
Now it's back and they want 15 USD for the developing, saying that "in the united states the development of the film is never included in the price for the film" - but we sent it in a mailer which says "this mailer entitles the user to kodak processing and mounting of one 20 exposure roll etc etc." - it's a 24 exp roll but we've sent a couple of rolls to Dwaynes earlier this year from NYC and didn't pay a dime.
Anyone had similar experiences? Are those PK20 mailers ok? They should be because I got service from Dwaynes with them? Why not from Kodak Europe?
thanks for any help,
cheers, Xax