SELLERS can no longer leave NEGATIVE FEEDBACK on eBay

[M. Valdemar]

This is about the stupidest thing they ever did on eBay, not to mention eBay continually raising fees and not verifying buyers.

I'm phasing out of eBay except for very occasional items.

http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/pl/2008/1/1201611437.html

 

[Gumby]

It doesn't bother me that much. It seems like an effective way to eliminate/reduce retaiatory feedback from sellers. A total ban on negs from sellers might be a bit of an over-reaction, though since some buyers can be real jerks.

 

[mw_uio]

I believe it is when the buyer, has not paid, they can not leave negative feedback. Correct me if I am wrong.

MArk
UIO
Ecuador

 

[cmogi10]

People will complain regardless 🙂

 

[M. Valdemar]

No, it's a total revamp of feedback.

A seller CANNOT leave negative feedback.

 

[BillBingham2]

There is a street in Brooklyn named after eBay..........ONE WAY

Thanks for the heads up. The new fees are making Stephen's increase look OK by me! I just wish someone here loved finders as much as I do.

B2 (;->

 

[jolefler]

Wow!

Wow!

Is that retroactive? I usually wait until the buyer leaves feedback for me, then do theirs. Sometimes with slow pay/no pay deadbeats I'd sure like to tell 'em what I think! I have a couple I'm waiting for currently

Jo

 

[lkgroup]

Here is what ebay says...Judge for yourself

Sellers may only leave positive feedback for buyers (at the seller's option).

I know this is a huge change, but we're also putting into place protections that sellers have wanted for years. In addition to holding buyers accountable via non-public seller reporting tools, such as Unpaid Item reports, we are planning a number of other Seller Protections against inaccurate feedback:

* We will remove, not just de-score, negative and neutral feedback when a buyer doesn't respond to the Unpaid Item process
* We will remove all negative and neutral feedback and comments when a buyer (or seller) is suspended. We will also do this retroactively – which means any negatives and neutrals you've received from members we've ever suspended will be removed.
* For sellers with an established track record, we'll prevent negative and neutral feedback within 3 days of listing end to promote communication.
* We're going to reduce the number of days a member can leave feedback from 90 to 60 days.
* We'll increase block bidder list capacity from 1,000 to 5,000 user IDs.
* We'll increase our monitoring, and take action based on seller reports of buyers behaving very badly.
* Feedback percentage will be based on the last 12 months, although the total count remains lifetime. This means that any negative or neutral feedback left for you more than 12 months ago will no longer affect your percent positive.

 

[antiquark]

I'm glad to hear that, retaliation feedbacks from sellers are no longer a threat.

 

[RF-Addict]

I'm sorry, but this new policy makes absolutely no sense! How does one judge a buyer if everyone has the same feedback score -100% positive? I mostly buy on eBay, but every now and then I do sell stuff, usually US only - just because of the hassle of international shipping, etc. I always get someone from abroad asking if I could make an exception and ship internationally. I then would check where the potential buyer was located and also his feedback score, but all of that is now out the door with this new stupid policy.

 

[M. Valdemar]

So any crazy buyer can say anything they want no matter what?

(The other changes are merely spin. It has already been hashed out on the eBay forums that fees are actually going WAY UP. eBay can't monitor anything and their "trust and safety" department is a joke. It's not going to magically improve.)

 

[mtbbrian]

eBay continually raising fees and not verifying buyers.

I thought they ljust lowered their fees?
http://www.cnn.com/2008/TECH/01/29/ebay.fees.ap/index.html?iref=newssearch

Brian

 

[M. Valdemar]

The news services just cut and pasted the eBay press release/corporate spin.

In reality, if you analyze the new fees, they are much higher in the end.

I thought they ljust lowered their fees?
http://www.cnn.com/2008/TECH/01/29/ebay.fees.ap/index.html?iref=newssearch

Brian

 

[dexdog]

I thought they ljust lowered their fees?
http://www.cnn.com/2008/TECH/01/29/ebay.fees.ap/index.html?iref=newssearch

Brian

The fees to list items has decreased, but the commision that eBay charges after the sale have inceased significantly, from about 5% to 8%, IIRC

 

[Steve Bellayr]

I think that is the way it should be. Do stores leave negative feedback or have consumer affairs complaint offices. If a seller gets the money via the method they stated within a reasonable time...actually 30 days is reasonable. Why? Because, merchants have 30 days to ship the item. (US law) As far as returns all reputable merchants have return policies, even auctions do. Even on large signatory agreements there is a 3 day holding in which the buyer can change their mind (US). Let's be real most of the sellers state that they want their money within 6 or 10 days of the ending of the sale then by US law they have 30 days to ship. Ebay is really designed for the seller not the buyer. For the buyer he is pitted against the world while for the seller he has the entire world as a market. In a "brick and mortar" auction before the internet the buyer ruled supreme. All he competed against were those that showed up. And, if he was really lucky there would be no reserve!

 

[M. Valdemar]

You have obviously not sold much on eBay and dealt with the masses who do not read auction descriptions.

The average eBay seller is not a huge enterprise but a private seller just buying and selling excess equipment. For these people, the system is now ridiculously unfair.

The small seller is at the mercy of every scammer, deadbeat and nit-picker on earth.

I think that is the way it should be. Do stores leave negative feedback or have consumer affairs complaint offices. If a seller gets the money via the method they stated within a reasonable time...actually 30 days is reasonable. Why? Because, merchants have 30 days to ship the item. (US law) As far as returns all reputable merchants have return policies, even auctions do. Even on large signatory agreements there is a 3 day holding in which the buyer can change their mind (US). Let's be real most of the sellers state that they want their money within 6 or 10 days of the ending of the sale then by US law they have 30 days to ship. Ebay is really designed for the seller not the buyer. For the buyer he is pitted against the world while for the seller he has the entire world as a market. In a "brick and mortar" auction before the internet the buyer ruled supreme. All he competed against were those that showed up. And, if he was really lucky there would be no reserve!

 

[antiquark]

I would argue that most buyers are not crazy, and are more interested in a positive transaction.

The previous feedback system was skewed against buyers. I wanted to leave a few negative feedbacks for misrepresented items, but never did because of the threat of retaliation.

Now, with the new changes, the approval rating will have some basis in reality.

 

[CameraQuest]

That's not all of the story.

Ebay is making a big deal of lowering some fees effective Feb 20

but is strangely quiet about raising final value fees for auctions, buy it now, and stores.

Stephen

 

[M. Valdemar]

When there are all buyers and no sellers, then eBay will be satisfied.

Absolute suicide for eBay at this point.

It's a tailor-made situation for a big player like Google to step in and blow away eBay with a new online-sales paradigm.

 

[Gabriel M.A.]

Cool; now I can sell junk, get the money, not ship it, and I'm protected from that evil customer that paid for a dud! Excellent, Smithers...