Dear Grober,
Carl Zeiss established a Photo Division to support the Zeiss Ikon rangefinder and ZF f-mount lenses last May. This division is being 'hosted' by the Zeiss MicroImaging group, based in Thornwood, NY. They handle all of the 'back-room' logistics including order processing and shipping.
As of January 2006, we have 25 authorized dealers in the U.S. and will soon add 2 more in Canada. We have been adding 1-2 dealers per month and expect this to continue through 2007. Our goal is to have an authorized dealer in most major and secondary markets, who are committed to professional photography and will support the product line with a trained sales staff and a representative assortment of Zeiss Ikon samples.
As Huck Finn mentions earlier, we are actively seeking an authorized service center and have had discussions with several interested parties who are experienced in the repair of rangefinder cameras and lenses. I hope to have this resolved shortly. In the meantime, if the need for a repair arises, we are shipping products to the Cosina factory via the Service Department at Hasselblad USA. This system has been in place since last May and while not as convenient as a U.S. based service center, has been working satisfactorily.
If you need any additional information about the distribution of Zeiss Ikon in the U.S. or Canada, please don't hesitate to contact me.
Rich Schleuning