30 days, 5 rolls, off to the repair shop

[Huck Finn]

You say 3 is not a significant amount, 3 out of how many on this site!, not that have been sold. That could be a third, or a fifth, whats the number!!

Patman, I think that more have been sold in general & more have been bought by people on this site than you might think. This is after all a "rangefinder" forum.

But my point really had to do with a comparison with complaints that were posted about the R3A when it first came out. If you go back to January, 2005, you'll find a number of these posts. One buyer alone had problems with 3 different samples of the R3A before he gave up on it. We have seen no such string of complaints like that with regard to the ZI. Reported complaints have been relatively minor & all have been addressed to the satisfaction of the customer.

Even Leica buyers experience out-of-the-box problems with brand new M7's & MP's. The customer forum at www.leica-camera.com is full of them. And there aren't an enormous number of those sold either.

Granted that I'm biased because I'm a satisfied customer. I might feel differently if it were me experiencing the problem. I guess that I was sold on the high level of QC that Carl Zeiss AG insisted on at the Cosina factory. I don't know of anyone else today with as high a level of QC as they have installed for this camera. Maybe Leica?

 

[Charlie]

Good news on the broken ZI. Sent it back to Tony Rose at popflash.photo and he was able to fix it within a minute and put on fed ex today. He also replaced the battery and threw in a couple of rolls of flim. Needless to say, he made a customer of me for life.

Charlie

 

[ZeissFan]

Fixed it in a minute? Sounds like he simply screwed it back onto the post. Well, either way, that's good news. Plus, the fact that he threw in some film was really generous. Good for you.

 

[Charlie]

That's exactly what he did. I think that was your prognosis in an earlier post.

 

[Huck Finn]

I can't find the link now , but a photo/image business article I read last week said Zeiss reported in March that 3,500 cameras have shipped world wide and that prodiction was sold out for the short-term (months). A photographer in Japan on FLICKR told me he had to wait about a month to get his new ZI body.

willie

I don't know what link Willie was tryng to remember, but I remember that I saw this on the Carl Zeiss website in February. It siad that 3500 had been shipped & that the manufacturing capacity of 1000 per month was booked for several months out. So, by now there should be about 5500 units distributed. See www.zeiss.com/cln.