adrianzg
Established
no reason was given, but I'm glad it's resolved. this thread might just serve as a Warning to all. to Morgan's credit, his products are excellent. might try aki one day.
ZeissFan
Veteran
Agreed. His materials are very nice. He's simply a terrible businessman and unreliable. (I'm not speaking about him as a person -- just his abilities to run a business.)
As I said before, quick to take your money, not so quick to fill your order or to reply to your correspondence.
If he's overwhelmed, it means his sales are way up. It also means that it's time to bring in help -- hired or otherwise.
As I said before, quick to take your money, not so quick to fill your order or to reply to your correspondence.
If he's overwhelmed, it means his sales are way up. It also means that it's time to bring in help -- hired or otherwise.
diwolf
Newbie
I can join the ones who had to wait for a longer time and didnt get feedback.
Anyway. Product was very good.
Anyway. Product was very good.
sepiareverb
genius and moron
Always good to find someone who knows intimately how someone else must do things.
Well I've had Morgan come through every time. Three different cameras, three different times. I wouldn't hesitate in dealing with him again.
squirrel$$$bandit
Veteran
I think Morgan must have multiple personality disorder!
FWIW, I ordered grey griptac for my 35RC the other day and today got charcoal triptac for the Olympus Trip! My email of complaint was answered in about five minutes. He is clearly in "active mode" this week. (And has promised to send the right covering promptly, BTW. So if any of you has a Trip that needs covering, PM me.)
FWIW, I ordered grey griptac for my 35RC the other day and today got charcoal triptac for the Olympus Trip! My email of complaint was answered in about five minutes. He is clearly in "active mode" this week. (And has promised to send the right covering promptly, BTW. So if any of you has a Trip that needs covering, PM me.)
newspaperguy
Well-known
GripTak for my "new" OM-1n arrived swiftly.
This is my 4th or 5th happy transaction with Camera Leather.
This is my 4th or 5th happy transaction with Camera Leather.
ZeissFan
Veteran
Well, sarcasm aside: If you have a business, you operate it like a business.
Why do we make allowances because he's "a nice guy" or he follows through quickly on some orders?
The fact is that businesses that don't respond to their customers in a prompt manner don't stay in business. This has nothing to do with him as a person. It has everything to do with him as a businessman.
You've had three transactions, and they all were satisfactory. Good for you. I've had four transactions, and he managed to mess up three of them with each of the three requiring repeated e-mails including one to remind him of what I ordered. That's unacceptable.
If a party of four goes to a restaurant, and the restaurant sent out one meal -- well, at least one person is happy. And then if the waiter comes out and asks what you ordered, it would be considered an unsatisfactory experience.
If you bought a lens from B&H Photo, and they never sent your lens or answered your e-mails and then admonished you when you finally got in touch with them, you would raise hell.
There's no reason to cut a business any slack, especially when he's taking your money up front and quickly filling some orders and apparently ignoring yours. If there is a reason that your order is delayed, it's incumbent on him to tell you why. Not to give you a hard time about it.
That's business. Too bad if you don't like it. But that's just how it is.
historicist
Well-known
My experience has been the same - delivery took ages and ages, while emails were sometimes ignored completely and sometimes answered very quickly. But it did turn up as promised in the end.