An apology to RFF

sf

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It just occured to me, in rather vivid form, that I have spent a good deal of time whining on RFF about my own failures and being generally unsatisfied with pretty much everything I buy.

It's not right, and I feel an apology is in order. Not to anyone in particular, or even to any group of people, but more to RFF as a body.

No more whining from me. No more complaining about workflow or gear.

This is a place to practice love of the craft.

:angel: from now on.
 
I didn't think you were whining. I'd have been disappointed too, if I had paid for Vuescan and had it not work for me. Well, maybe I'm a whiner, so I don't notice it when others do it. I dunno. Anyway, you're aces in my book.

Best Regards,

Bill Mattocks
 
I think complaints and goings wrong are important.

If you buy a product and something goes wrong, its good to let others know, as they may have a similar problem that was solved in one form or another.

As for other forms of 'failure', again letting others know can produce useful suggestions.
 
It's all in how it's expressed. It never seemed like you were a whiner.

A lot of members come here with film and camera problems. We comment on our experience and someone else offers insight. It's part of how we connect.

It's cool.

Edit: BTW - thanks for being thoughtful about it.
 
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What about me? I contributed to the vuescan thread, and I reported I wasn't happy with it either, pointed to my list of issues too. So why was the thread deleted ?

Why the censure ? I would have been GLAD to have read about the problems before I bought it. Instead, I bought it pretty much on faith of the good reviews, and I feel robbed; especialy since the bad opinions have a tendency of diseapearing into the ether it seems.
 
Ash said:
I think complaints and goings wrong are important.

If you buy a product and something goes wrong, its good to let others know, as they may have a similar problem that was solved in one form or another.

As for other forms of 'failure', again letting others know can produce useful suggestions.


point is, it was my fault I didn't try the trial first - and i had no right to go around whining about it because of that.

Not to mention, I just have to stop whining and be happy with my gear.
I deleted the thread because I'm done whining.
 
I don't know what happened to the thread, either.
It wasn't too bad the last time I looked.

To vuescan, the userinterface is horrible by todays standards and there is a possibility that it does things to scanners which will break them.
Especialy with the multitude of configurations one can have with PCs.

For me it was the only way to get my scanner running on linux and it offers more, most of them useful, functions than Canons software.
There was just one problem with an older ASPI layer on my mashine which is neither Canons nor Hamricks but Adaptecs fault.

The scanner is louder and slower not only with vuescan but also with different SCSI adapters and PC's. I used the FS2710 with vuescan on a HP Omnibook 900 P II 233/160MB RAM subnotebook with Windows 2000, a Dell Inspiron 8200 P IV 2.8/1024 MB RAM Notebook with Windows XP, a selfmade PC which grew from Pentium II 233/128MB RAM to Pentium III 1000/768MB RAM and Linux, a Shuttle SV25 shoebox size PC with Celeron 1.4/1024MB RAM, a Shuttle XPC 61 with P IV 2.8/2048MB RAM and a Fujitsu Siemens PC with AMD Athlon +2800/1024MB RAM all with a range of Adaptec PCI to SCSI cards.
Besides the Canon FS2710 I have used vuescan sucesfully with Agfa SnapScan1236 and Agfa Horizon for old medium format negs.
 
Well, the software works very well for some people. It doesn't work at all with my system - the scanner's hardware doesn't enjoy the software control that Vuescan uses. I also found that some of Mr. Hamrick's customer service methods were pretty low quality.

Vuescan actually sounds like its really harming the scanner. For B&W, it doesn't seem to do anything better than scanning in positive with the Minolta Utility. In fact, it actually makes it harder to get all the info from the neg. ANd those little sliders are worthless.

That (above) is legitimate criticism. My previous thread was more along the lines of attacking Ed for his product instead of commenting that it doesn't work well with my setup.

I didn't mean to remove a needed criticism on the product, but only to remedy that way that it was presented.
 
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shutterflower said:
point is, it was my fault I didn't try the trial first - and i had no right to go around whining about it because of that.

Not to mention, I just have to stop whining and be happy with my gear.
I deleted the thread because I'm done whining.

Well, fear not - I intend to keep up the good fight. I'll whine about anything, just ask me!

And for the rest of you...you watch your six.

Best Regards,

Bill Mattocks
 
Buze said:
I would have been GLAD to have read about the problems before I bought it. Instead,

If something is not good, I would much rather hear it here (or on some other forum) than to find out by experience myself. Because of listening to the people here, for example, I have a good idea of which of the fixed lens rangefinders are gems, and which ones are dogs.

I've griped here on occasion, about film that did not do what I expected, about ebay, about all kinds of things. Some of it was probably just me wanting to rant, but I figured that others might benefit from hearing it.

I also do think I sound off when I like something as well. 🙂

I bought it pretty much on faith of the good reviews, and I feel robbed; especialy since the bad opinions have a tendency of diseapearing into the ether it seems.

Shutterflower, and now Buze, quite honestly I now feel somewhat exonerated (sp?) for not buying Vuescan! If I may rant for a few sentences.

For a while, it seemed like the universal one-size-fits-all solution for any scanner problem or question was "get Vuescan".

My scans are too dark! Get Vuescan!

The highlights are all blown out! Get Vuescan!

Should I scan B&W negs as color? Get Vuescan!

My bathtub drain is stopped up! Get Vuescan!

I did download the demo version. I tried it on both the HP flatbed and the DS IV (no, I don't remember it making grinding noises) and I found it confusing as all get-out and poorly documented!

I just kind of shut up. I figured that I must be missing something, or somehow did not have the technical capacity to fully appreciate such a thing since it seemed like all the people here were sooooo ga-ga over it.

Until this morning. I swear this is the first negatve I've hever heard about that program here.

No, I didn't hear what you said as ranting or bitching. We need to know when others have experiences with things, gear, film, software, paper, that do not meet their expectations!
 
Speaking up about product issues is different than my previous thread. I'll be more careful about critical review formulation in the future - so that it has legitimacy and tact.
 
back alley said:
please don't be so quick to assume the worst and that someone is censuring you.

my guess is young george deleted his own thread.
i know it wasn't me.

joe

Me either, and Kim is away for a bit.
 
You know what? I could bitch about a Windows Mobile Smartphone at the moment. To big for a PDA, to small for a useable miniature computer and absolutly unusable as a phone!

But it's Windows as we love it, had to reset it twice today.
 
Socke said:
You know what? I could bitch about a Windows Mobile Smartphone at the moment. To big for a PDA, to small for a useable miniature computer and absolutly unusable as a phone!

But it's Windows as we love it, had to reset it twice today.

Gee, I never have to reset Linux. Runs and runs and runs and runs. Oh, and it's free.

Did I mention it runs and runs and runs? Oh.

Best Regards,

Bill Mattocks
 
bmattock said:
Gee, I never have to reset Linux. Runs and runs and runs and runs. Oh, and it's free.

Did I mention it runs and runs and runs? Oh.

Best Regards,

Bill Mattocks


Oh, I can break Linux too 🙂
 
bmattock said:
That takes talent!


I broke a HP3000 with MPE/V once, that needs talent and more knowledge an average user has but not quite as much as the admin should have. Add lack of sleep from an all nighter and a tape which should have been writeprotected but wasn't and there goes 24 hours of work.
 
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