It's funny, up to about 12 months ago, I would have noted how your experience was only too common in camera shops here in Dublin, but the recession and subsequent downturn in business among camera shops seems to be making many camera shops honest again.
Whereas before, photographers still shooting film here, would have counted themselves lucky to have one dedicated camera shop selling all the film, chemicals and darkroom supplies their hearts desired, now the main previously digital strongholds, are now offering proper film processing services once again, along with limited film, chemicals and darkroom supplies.
For real choice though, the internet I suspect is the way forward for readily available wet printing and developing materials. I am happy to split my custom among my local store, and use internet sources for unavailable items, given my current situation situation, and supporting good honest-to-god local businesses is always my first priority. Unfortunately however, of all the camera shops here in Dublin, I regret to report that there are not too many stores worthy of support, and aside from two other main stores that would be good pro shops, I often cringe when I hear the snake-oil salespeople at work in most other camera stores.
I always like to see good people well plugged, so if anyone is in Dublin looking for analogue supplies, the family-run Gunnes on Wexford St is a real bastion, and the conversation is both plentiful and free 🙂
On a related note, with the ubiquitous nature of dslrs and competitive nature of the market, there does not seem a lot of margin in dslr sales for camera shops, with margins in the region of 5%, if what I have heard is to be believed. You can't beat solid, dependable, repeatable custom, and from what I see here, many camera shops forgot that and are in the process of re-learning that lesson.
Thankfully 🙂