BEST Alternatives to PayPal's 6 Month Return Policy ?

[CameraQuest]

Member on FM is reporting that PP has rescinded that policy. I tried to confirm it by going to the PP site and had no luck. 😀

here is his post: From PayPal current website:

"Transactions older than 45 days cannot be disputed but should still be reported. PayPal tracks seller performance trends in the event we need to take action to protect other buyers."

http://www.fredmiranda.com/forum/topic/1323041/1#lastmessage

Unfortunately not true. They are quoting the OLD policy which is about to be replaced.

I just got off the phone with Paypal. Get ready to say hello to the 180 day policy starting November 14th.

Stephen

 

[enasniearth]

180 days

180 days

It's finally reached the place where it's not worth the risk as a seller
On ebay ( since you have to accept Paypal )
And 6 months for a buyer to return a used classic camera makes
It a very real risk with the new Paypal policy

If you buy an item on ebay , in your completed listings summary
There is now a button that says " return this item "
It comes up even after you have left positive feedback for the seller .
Another smaller change I see .

 

[pete hogan]

For 12 years I've only bought, not ever sold, but it seems like that which is not good for sellers will ultimately not be good for buyers either. The value of ebay for me has been in readily finding arcane items that are typically held by small sellers, an old K&E slide rule, a nice Tiltall, old Leica and FSU lens accessories, vintage fishing reels and lures. There are plenty of high performance places to buy new and bigger stuff.

 

[pete hogan]

^^Good comparison, that pie.

Perhaps I now have all the little stuff I need. It was nice having those packages float in, though. Didn't get the CFO excited either!

 

[Scrambler]

^^Good comparison, that pie. Perhaps I now have all the little stuff I need. It was nice having those packages float in, though. Didn't get the CFO excited either!

It gets mine very hot under the collar, coz no matter how cheap the purchase, it comes in a highly visible package delivered to our door.

It might be worth checking eBay policy because they are recognising non-paypal systems ahead of the upcoming divorce.

PayPal and eBay may have been the same thing recently, but no more.

 

[splitimageview]

So, the item would have never been received or the sellers description has to be very inaccurate.

Or the buyer can grow tired of the item, use the 6 months to find a better example at a better price, or any number of other true excuses that will ultimately be fraudulently presented to paypal as 'significantly not as described.'

Paypal not having any way to truly know who is telling the truth, will default to forcing the seller give a full refund.

 

[enasniearth]

The date of policy change is actually November 18 and the details in the OP are exaggerated. The actual policy is:

Dispute Filing Window
We’re increasing the time for buyers to file a merchandise dispute (Item Not Received and Significantly Not as Described) from 45 days to 180 days. All references in the User Agreement to “Opening a Dispute within 45 days” have been updated to reflect “Opening a Dispute within 180 days.” The Sections these changes appear include the Introduction, 3.15, 13.2 and 13.5.

So, the item would have never been received or the sellers description has to be very inaccurate.

https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full

Inaccurate is a question of opinion .
One of two paypal disputes I had was that oil was leaking all over the inside of the lens and it was ruined to the point of no repair ,
There was some oil on the aperature leaves , it sold again to a very happy buyer .
The other was that a lens listed as for parts or repair was inaccurately described , this was a very rare early fuji lens in Leica mount . The buyer wanted a partial refund of 70%
As it was listed as parts or repair and that the buyers complaints were noted in the ad ,
Paypal denied the claim .
So I got ebay negative feedback that stated liar thief horrible person , that was lated removed by ebay .
Still the lens was very rare .
And in my life it is unlikely I will see another .
I offered to take a return if buyer would pay shipping both ways - as it was listed parts / repair but we could not reach an agreement .

On the first complaint the Paypal rep stated that the seller can always relist the item , and without buyers there are no sellers .
Paypal backed the second sale , I still don't know why , it's unlikely to happen again .

Overall with 15 years in and hundreds of sales , the past has been fair to good .
I don't think the future with the new policy's looks to be a sellers world .
I see many new windows for buyers to take advantage of sellers.

 

[splitimageview]

There is a large group of professional (for lack of a better word) ebay buyers who know exactly how to game the system.

They commonly take advantage of casual ebay sellers by making complaints, real or imagined, and asking for partial refunds. Inexperienced sellers often fall for their ploys.

They will now be able to game the system with a window that is open for a nearly unlimited time frame.

The only solution is to not accept PayPal anymore.

Can anyone here with business management or ownership background come up with any sound, logical, well-reasoned basis that justifies PayPal's policy's change?

I cannot. It's insane....I cannot fathom how they can think this is a good decision for PayPal.

 

[burninfilm]

The full text of the Paypal polices are actually pretty crazy if you read them all. For instance, the part about Paypal being able to judge an item as "counterfeit" via their own discretion, and then not returning the item in question. In fact, it allows Paypal to destroy the item if they choose to do so, and NOT return it to the seller... AND they won't refund the fees they take from the transaction...

Those are some pretty insane, overbearing policies along with the 180-day return period. Hopefully, they are identified as such in the coming months and they are tamed down a bit to allow for the realities of vintage items and old camera equipment.

It's sad to see Paypal and Ebay devolve into what they are now. It seems that as time moves on, Ebay gets further and further away from what originally made it a success, and that they are trying to move away from the antique & vintage item market. In fact, Ebay is actually a fairly pathetic auction site these days (only about 8% of the items listed under "film photography" are actually listed in the auction format).

 

[uhoh7]

Sry I'll wait for the horror stories.

I've have bought a number of lenses on Ebay that were not as described.

I always deal with it right away. So far amicable settlements, or returns have been painless; except for the hassle of dealing with it LOL

Maybe as a seller now I may try to confirm it's all good. I might get something back I don't expect: OK if it's not damaged.

There is always some risk.

 

[E__WOK]

https://bitcoin.org/