Coolscan LS-50, failed, repaired by Nikon, failed again

[spanish_inquisition]

My LS50 failed exactly one year and one month after I bought it, I think the power supply was dead, the Melville Nikon Service guys were nice enough and fixed it for free. It failed again a few days ago, about 3 months & 10 rolls of film after I got it back. It was really slow at first, then just refused to do anything.

I shipped it back to Nikon and am a bit nervous about the possible price of the fix. 🙁( What will happen when Nikon stops caring about dedicated film scanners? How prone are they to failure.

Sad Face, sitting with 5 rolls of developed film here, waiting indefinitely.

Ghe

 

[valdas]

I had one coolscan model (don't remember which) for several years - no issues. Sold that one, now I have exactly the same model as you. I use it for maybe 6 years already - no issues whatsoever (I scan between 50-80 rolls a year). So I'm not sure they are prone to failure, maybe others can share their experience...

 

[Chriscrawfordphoto]

Had my LS-8000ED for 8 years, taken it all across the country bouncing on the back seat of my old car as I moved around the country. Never failed once. I've scanned more than 5000 images with it.

 

[hlockwood]

My LS50 failed exactly one year and one month after I bought it, I think the power supply was dead, the Melville Nikon Service guys were nice enough and fixed it for free. It failed again a few days ago, about 3 months & 10 rolls of film after I got it back. It was really slow at first, then just refused to do anything.

I shipped it back to Nikon and am a bit nervous about the possible price of the fix. 🙁( What will happen when Nikon stops caring about dedicated film scanners? How prone are they to failure.

Sad Face, sitting with 5 rolls of developed film here, waiting indefinitely.

Ghe

As others have noted, the Nikon scanners, like my 4000 ED, are quite reliable. The problem is when they fail; how good is the repair service? My first scanner, the LS 2000, went back and forth four times for warranty repair, and eventually, Nikon had to admit that they couldn't repair it. They eventually replaced it.

Harry

 

[spanish_inquisition]

Guess what, the scanner came back, DOA

Guess what, the scanner came back, DOA

I got it back from repair and it's dead on arrival.
How nice. That makes me really mad. I thought Nikon was better than that. Now I have to send it back, which is about $40-50 in shipping and insurance. I was already on the fence about film, and this incident doesn't help at all.