lngu81
Established
Ok here is the story...
The Good- I bought my E-P1 less than 2 weeks ago, also got the leatherette and LCD protector and M mount-adapter, which I did a great job applying the items on the Oly. And I fall in love with it...
The Bad - This morning I took it out for the 1st official walk around shooting in Sydney. Firstly I went to yum cha and left the camera in the car, I came back and turned on the E-P1, it advised that the camera is over heated in 19C winter environment.
The Ugly - Now it's more than 8 hrs since I turned it on, the camera still indicates that it's over heated, apparently Sydney's winter is still too hot for the Oly. It's bloody Sunday so I have to wait until tomorrow to call up Olympus headquarter and peel the leatherette, the LCD protector prior to return the camera.
The Verdict - I'm pissed, annoyed, but I still want a new E-P1. This is my 1st digital camera and it really does lives up to its ver 1.0 reputation
The Good- I bought my E-P1 less than 2 weeks ago, also got the leatherette and LCD protector and M mount-adapter, which I did a great job applying the items on the Oly. And I fall in love with it...
The Bad - This morning I took it out for the 1st official walk around shooting in Sydney. Firstly I went to yum cha and left the camera in the car, I came back and turned on the E-P1, it advised that the camera is over heated in 19C winter environment.
The Ugly - Now it's more than 8 hrs since I turned it on, the camera still indicates that it's over heated, apparently Sydney's winter is still too hot for the Oly. It's bloody Sunday so I have to wait until tomorrow to call up Olympus headquarter and peel the leatherette, the LCD protector prior to return the camera.
The Verdict - I'm pissed, annoyed, but I still want a new E-P1. This is my 1st digital camera and it really does lives up to its ver 1.0 reputation
Avotius
Some guy
You got a problem with your camera, and a problem with your attitude. I have been using my camera here in the hottest days every recorded in Seattle at over 100 F and am not having a single problem.
My advice? Return the camera, get rid of the rest of your "imperfect" things and get a wood stove, very reliable.
My advice? Return the camera, get rid of the rest of your "imperfect" things and get a wood stove, very reliable.
BearCatCow
Established
He spent a good amount of money on what was promised a good product and was met with a harsh hit of disappointment. It may be unusual and unique to his copy but it's quite understandable for him to feel upset.
Luke I hope Olympus sorts things out for you and hope you give it a fair chance after the rough start! It may turn out great for you still.
Luke I hope Olympus sorts things out for you and hope you give it a fair chance after the rough start! It may turn out great for you still.
Jonas
Established
Uncalled for man. I would be just as pissed as Luke if that was my camera. You expect them to live more than two weeks.
bgb
Well-known
I would say you have good reason to be pissed Luke
I read the test in dpreview and it look like an interesting camera, not perfect but worth a try. I would want to put OM lenses on it.
Hope Olympus will make up for your weekend misery when you contact them on Monday
I read the test in dpreview and it look like an interesting camera, not perfect but worth a try. I would want to put OM lenses on it.
Hope Olympus will make up for your weekend misery when you contact them on Monday
lngu81
Established
Yes I do have a problem with camera, but I do not have a problem with my attitude. At least my attitude is not as persistent as the camera, well the Oly still indicates that it is overheated.
Finally I peeled the leatherette off the camera and it is ready to be sent to Olympus
Obertelli
Newbie
My brother and his wife got one each last month, hers was supplied by her employer as a work tool and my brother liked it so much he bought one himself.
As of yesterday, both have started to overheat within fifteen to twenty minutes of use. They're from different suppliers and the serial numbers are not especially close so it doesn't seem to be a bad production batch and looking on the web there are now a few similar reports.
I'm sure that Olympus will already be aware of this and working to find where the fault lies, but it does suggest that Olympus didn't field test enough examples before launching the camera.
Sorry to hear of your very justifiable disappointment and hope you get the issue resolved promptly.
I've advised my brother not to accept a repair but to return the camera to the retailer for a Sale of Goods Act refund. Here in the UK the rights of the consumer to reject faulty goods are severely hampered if the consumer accepts the offer of a repair. I've advised my sister in law to suggest the same option to her employer.
My retailing experiences of similar serious issues with new hi-tech products in the past have been that the manufacturer typically issues a "soft" recall and quietly replaces all unsold stock with rectified models leaving affected users to find out for themselves if there's a problem.
As of yesterday, both have started to overheat within fifteen to twenty minutes of use. They're from different suppliers and the serial numbers are not especially close so it doesn't seem to be a bad production batch and looking on the web there are now a few similar reports.
I'm sure that Olympus will already be aware of this and working to find where the fault lies, but it does suggest that Olympus didn't field test enough examples before launching the camera.
Sorry to hear of your very justifiable disappointment and hope you get the issue resolved promptly.
I've advised my brother not to accept a repair but to return the camera to the retailer for a Sale of Goods Act refund. Here in the UK the rights of the consumer to reject faulty goods are severely hampered if the consumer accepts the offer of a repair. I've advised my sister in law to suggest the same option to her employer.
My retailing experiences of similar serious issues with new hi-tech products in the past have been that the manufacturer typically issues a "soft" recall and quietly replaces all unsold stock with rectified models leaving affected users to find out for themselves if there's a problem.
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Pickett Wilson
Veteran
Early adopters usually are part of the QC team. 
The more stuff you stuff in a small space, the more likely overheating will be a problem. I'm sure Olympus will ultimately resolve the problem.
The more stuff you stuff in a small space, the more likely overheating will be a problem. I'm sure Olympus will ultimately resolve the problem.
ZeissFan
Veteran
Was the camera damaged by leaving it in a hot car? Or did it fail for a different reason?
Oh never mind, I see that possibly it's a manufacturing issue.
Oh never mind, I see that possibly it's a manufacturing issue.
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Trius
Waiting on Maitani
It has taken me many years to realize that getting pissed at reality is neither productive nor skillful.
gavinlg
Veteran
Take it to olympus and enjoy their wonderful customer support.
No I'm not being sarcastic - In my experience they really stand by their products.
No I'm not being sarcastic - In my experience they really stand by their products.
kbg32
neo-romanticist
Why would you leave a camera in a car? That is always a bad idea. With no ventilation and high temp, that might damage any digital camera.
Anyway, sorry for your disappointment.
Anyway, sorry for your disappointment.
lngu81
Established
I forgot to tell you guys that the car was park in the shade. The Oly was actually in my bag which was in the boot of the car, it's winter right now in Sydney, the temp. was around 19C this morning! The E-P1 refused to be turn on for the next 8 hrs!, now I can use the oly, but the temp. icon is still on left corner. Well I will call Olympus tomorrow, wishfully they will upgrade to a white E-P1 with 17mm pancake instead
Pickett Wilson
Veteran
Can't be the camera, huh? Gotta be the user. So it's a shade only camera?
I've never had a digital Canon P&S overheat. Even using it all day in 100 degree F + temps. Is this common with other P&S cameras?
I've never had a digital Canon P&S overheat. Even using it all day in 100 degree F + temps. Is this common with other P&S cameras?
emraphoto
Veteran
well i am watching this thread closely as i sort of think it could be the camera and have been counting the days until the 17mm package version shows in my neck of the woods.
i have been known to use cameras in warm places so hopefully this doesn't turn out to be an achilles heel.
i have been known to use cameras in warm places so hopefully this doesn't turn out to be an achilles heel.
Did you get the Aki Asahi leatherette? Perhaps the stainless steel case on the E-P1 is used as a heatsink, maybe this contributed?
axiom
Non-Registered User
Your camera got pissed at you for not bringing him to yum cha
George S.
How many is enough?
I'm not familiar with the leatherette you mention. I assume its an aftermarket add-on, could that be a contributing factor?
Also, if I read your last message correctly, your camera is usable, just that the overheat icon is still there? Could this just be a memo that's re-settable? That it's just informing you that the camera did at one time overheat? What does the manual say?
Also, if I read your last message correctly, your camera is usable, just that the overheat icon is still there? Could this just be a memo that's re-settable? That it's just informing you that the camera did at one time overheat? What does the manual say?
Pickett Wilson
Veteran
I guess that means the leather half case is out.
George S.
How many is enough?
Uh... Dude, chill out. Someone does have a problem with his attitude and it seems to be you.
The guy's entitled to be a bit upset. I didn't see anything more outrageous with his posting than some of the things you yourself have posted here.