Evil Bay Global Shipping Program

[benlees]

I don't see how things 'going missing' necessitates a middle man. Adding complexity to any system will result in more things going wrong. The USPS, and any other postal service I've dealt with, have done a tremendous job. Problems do happen, of course. That's inevitable. if its happening a lot find out why. The GSP is a classic corporate deal: add a charge for non necessary service. At least with UPS and FedEx you can avoid brokerage via choices in their services.

 

[panerai]

I won't buy from any seller using it.

Originally Ebay listed the s/h fee during the auction. It the item price went higher. GSP s/h fee would rise.

Ebay then got the idea to hide the fee and only show it after the auction was over and to the shock of the foreign buyer on the added expense.

Second:

GSP collects brokerage fees as part of their program, but it doesn't automatically mean you would pay any fee. If shipped by USPS. Buyer would pay no brokerage fee to Canada (elsewhere?).

I would still be responsible for duties and taxes, so I paid an added fee for nothing.

Third:

Takes longer as it goes from the seller to a depot and then to me

Forth:

Sellers should know that lost packages are still the responsibility of the seller. Once the seller has shipped the package. It's all on them to make sure the order arrives. PB washes theirs hands of the transaction after they reship.

It's a complete ripoff and an added fee. I got nabbed once and now check.

I have asked sellers to cancel if they want my bids and some do. Some don't

DON

 

[jsrockit]

I won't buy from any seller using it.

Originally Ebay listed the s/h fee during the auction. It the item price went higher. GSP s/h fee would rise.

Presumably due to insurance costs.

Ebay then got the idea to hide the fee and only show it after the auction was over and to the shock of the foreign buyer on the added expense.

It still shows for me in Chile... 🙄

Second:

GSP collects brokerage fees as part of their program, but it doesn't automatically mean you would pay any fee. If shipped by USPS. Buyer would pay no brokerage fee to Canada (elsewhere?).

I would still be responsible for duties and taxes, so I paid an added fee for nothing.

You are paying a middle man for their services...

Third:

Takes longer as it goes from the seller to a depot and then to me

True, but it makes more items available to people all around the world. International shipping sucks if something goes wrong. If something goes wrong here, it is not my fault, it is the middle man's fault.

Forth:

Sellers should know that lost packages are still the responsibility of the seller. Once the seller has shipped the package. It's all on them to make sure the order arrives.

Of course this isn't true... how could it be? You have no way to call and investigate about an item you didn't ship.

 

[ellisson]

Are we not whined out?

Are we not whined out?

Well well well. Are we not yet whined out?

How about considering that:
1. Ebay is a business used by billions of people.
2. Their audience of buyers and sellers is most of the world.
3. They employ tens of thousand of people with minimum wage that has only become law in a few U.S. states: $15/hr. And with health care coverage.
4. Thousands of people make a living buying and selling through eBay as a family business.
5. With a 10% consignment fee and a free market for your goods, compare that to your local consignment house fees of 20-30%.
6. They have an effective resolution process that protects buyers and sellers.
7. Shipping options are the choice of the seller. Choice is the key word. Don't like their Global Shipping Program?: Then don't use it. Don't like sellers who use it?: Buy elsewhere.

"evilbay"? If you consider eBay evil, open up your eyes and look at the world.

 

[filmtwit]

Most "Sellers" would beg to differ here . . .

6. They have an effective resolution process that protects buyers and sellers.

 

[ChrisPlatt]

Shipping charges have increased significantly for eBay items shipped from UK to USA.

For the inexpensive items I would have not hesitated to purchase in the past
shipping cost including new fees now often equals or exceeds the item price.

Chris

 

[tunalegs]

Well well well. Are we not yet whined out?

How about considering that:
1. Ebay is a business used by billions of people.
2. Their audience of buyers and sellers is most of the world.
3. They employ tens of thousand of people with minimum wage that has only become law in a few U.S. states: $15/hr. And with health care coverage.
4. Thousands of people make a living buying and selling through eBay as a family business.
5. With a 10% consignment fee and a free market for your goods, compare that to your local consignment house fees of 20-30%.
6. They have an effective resolution process that protects buyers and sellers.
7. Shipping options are the choice of the seller. Choice is the key word. Don't like their Global Shipping Program?: Then don't use it. Don't like sellers who use it?: Buy elsewhere.

"evilbay"? If you consider eBay evil, open up your eyes and look at the world.

Well we could also just consider that the service used to be better. I don't think it's surprising that most of the changes for the worse that ebay has made, started almost immediately after Yahoo Auctions was shuttered. And have only evolved to become more cumbersome over time. No real competition? No need to improve the service.

Sure it's not all bad, but there's a lot I miss about old ebay.

 

[enasniearth]

eBay now provides satisfaction guarantee for international purchases
For this change the seller is responsible for the shipping charges both ways
I had an item come back made in 1945 , the complaint was there was some haze in the lens .
This was my second return in 16 years on eBay
I was able to have the buyer pay the return shipping ,
Still I was out $92 for international express mail ..
And - the buyer didn't have to pay the return shipping ,
eBay would have made me as a seller pay that also .
In the case of their global shipping service , I think the seller is only responsible for the shipping to the us hub as a return .
If I'm wrong please correct this .

 

[jsrockit]

In the case of their global shipping service , I think the seller is only responsible for the shipping to the us hub as a return .

Yes, I would think so, but make sure you list everything wrong with your items and stay you don't accept returns. It's one thing to accept returns unequivocally (like Amazon or something), but it's another to accept a return because your auction wasn't accurate.

 

[enasniearth]

Yes, I would think so, but make sure you list everything wrong with your items and stay you don't accept returns. It's one thing to accept returns unequivocally (like Amazon or something), but it's another to accept a return because your auction wasn't accurate.

Unfortunately the haze was very minor but there
I listed as seller does not accept returns
The buyer left positive feedback saying he was happy,
Then filled for a return days later
I just want to make sellers aware of ebays satisfaction guarantee extension
To international sales .
Someone can always find something to claim a return

 

[enasniearth]

Due to my last experience with eBay
Doubt that I will offer international sales again
They offered me 3 resolutions
---accept a return and pay shipping both ways
----refund payment buyer keeps item
----offer partial refund to buyer, buyer must accept

There is a fourth box send buyer a message
These messages are not read by eBay
And they send you a message that you are not responding to
Buyer and that complaint will be escalated to case soon

It's a shame - over the years I've had many fine experiences with camera enthusiasts from all over the world

 

[jsrockit]

I've done the partial refund thing before... as long as its a legitimate concern and isn't too crazy the $.