PKR
Veteran
Kodak made a lot of stupid moves as we know. They had one if not the first full frame Dslr. They introduced the 14N way before it was ready. It was plagued with color shifts across the frame especially with wides. Kodak repeatedly said they had the fix but nothing happened. Then Kodak introduced a new version stating everything was fixed. Those that bought into the new model had exactly the same problems. Kodak finally abandon their digital pro market customers leaving them stuck with junk that was basically unusable. Tha was the nail in the coffin for the pro digital market.
I owned 2 of those Kodak cameras. A 14n and a 14nx (SLRn) with $1500 sensor upgrade. About $12-14k plus spent, with no support from their tech staff. My last call to the tech support people with an issue (2005?) was answered with: we can't figure out how to do that. There must be a menu error. If you figure it out, would you call us back and tell us how you did it?
After that conversation, I was forwarded to the women who oversaw both film and digital divisions. During our conversation I mentioned that I missed Plus-X after having used it for many years, and bought a big batch of FP-4. She went ballistic, telling me that people were being laid off, etc. and where was my loyalty? I told her I had been on the Kodak site and Plus-X in 135 was no longer listed. I figured since so many Kodak products had been discontinued that, 135 stock was no longer made. She looked at the web site and fumed.. then without saying a word transferred me to another person. The guy says hello, I reply, hello.. who's this. I'm the Kodak Web Master. I explained the previous conversation. He checked the site and said, oh, you're right.. Then, he says, got any other suggestions. I told him since the black and white portion of the film page was illustrated with color photographs, he might think about using some black and white photos in stead .. Oh, a great idea.
F*** Kodak. They left me high and dry with $12000 in useless hardware and didn't give a s***.
I feel bad for the good employees who lost their jobs because of incompetent management buffoons.
Edit: Remember the "Magenta Dot" they claimed didn't exist until plagued with published examples? Kodak had a habit of stonewalling tech problems.