GaryLH
Veteran
Not sure about other Fuji sales areas, but I really think Fuji USA knows how to create customer loyalty. My own repair experience w/ the 27 pancake was great.. Really friendly guy on the phone.. While I was slow sending it in, they were fast turning around the lens (one day), I ended up w/ a replacement lens.
This guy damage his 14 and it was his fault. Looks like given the cost of repairing it, they decided to offer him a replacement lens at 30% off. Not sure many companies out there would have done that myself.
http://stephenip.com/blog/2013/10/1/a-new-14mm-and-the-griffith-observatory
Gary
This guy damage his 14 and it was his fault. Looks like given the cost of repairing it, they decided to offer him a replacement lens at 30% off. Not sure many companies out there would have done that myself.
http://stephenip.com/blog/2013/10/1/a-new-14mm-and-the-griffith-observatory
Gary