BrianShaw said:
I once had a similar "problem". It was a small item for a small price ($1) but well under what the seller hoped for, or should have got. In fact, it was probably the best eBay bargain I'll ever get. Seller goofed up the shipping and offered to change it. Never happened. I "send cash" the amount and fat-fingered in all the info. Seller eventually replied and said that the item got lost. My money was refunded. Seller later found the item and sent it without either an e-mail or an invoice. I re-sent the money and the seller never even commented. I suspected sellers remourse, then suspected a seller that simply didn't know how to work the system, then suspected it just wasn't worth the sellers time. Now I suspect I haven't a clue.
Yes, one of the stranger eBoy experiences I ever had was when I won an auction for a photo book. The seller never contacted me, sent an invoice, nothing. I waited, then I sent him email. Nothing. Nada. I needed his input, because he did not list shipping in his listing - so I did not know how much to pay.
I kept emailing him - daily. I used eBoy's system as well as email. Nada. I filed with eBoy - they said they could not get him to respond either, but they took no action.
I finally paid the bid price minus the unknown shipping amount - I did not want to get 'neg'd' by the guy. I emailed and told him so. Nothing.
I tried calling him, after having done some snooping around to find his 'real name' and phone - he hung up on me! Just picked up the phone and hung it up again, never even said hello.
I never got the book. I even forgot to 'neg' him!
The book was a couple of dollars.
But the guy is still around - he sells THOUSANDS of books. He has about a 96% positive rating - and all the complaints are the same - no contact, no book, and no action from eBoy. I presume the rest of his customers are satisfied, they leave positive feedback. Some of the positives are for books that sell for a couple of bucks just like mine - so it isn't the price that makes him not complete the deal. Very arbitrary.
I should not have chanced dealing with him - but I only lost a couple of bucks.
Still, very strange. You'd think people who sold things for a living would try to be responsive.
A great tool -
http://www.toolhaus.org/
You'd be surprised (or maybe not) what the neg feedback left and given by a person say about them - people develop habits that often translate into their personal lives.
Best Regards,
Bill Mattocks