The myth surrounding a luxury brand needs to feed on more than just history. Customers need to be reminded, that the brand is focused in an uncompromising way on delivering the most beautiful, advanced, reliable, durable, innovative, you name it, products.
But Leica's conservative nature with respect to R&D and their release of new products has proven that they aren't necessarily advanced or innovative.
Yes, they have unique designs but their digital design was shoehorned into the package of the M body lineage. Almost exactly the same as the M7 but a few millimeters thicker.
Add to that the fact that they are not reliable nor particularly durable as many M8 and M9 bodies (mine included) have had to go back to a Leica service center for warranty repair of major components. Sensors, cover glass, shutters, main boards, all have been replaced on numerous bodies. My M9 has spent about 20% of the time that I've owned it at Leica for service. My M8 was only slightly more reliable until it had to have an out of warranty repair which was completed but I had to sell the camera just to pay for the repair. I've gone round and round on the durability and reliability of Leica digital bodies so I'll just stop there.
The issue that irks me is that as a daily Leica user since early 2004 I feel like the company has pandered to the profit and not to the craft. Yes, it's a nice tool and it affords certain advantages but their pricing has put them out of reach of most working photographers. Their service has also done so, as replacement of a shutter in an M8 will run half the camera's used market value at this time.
The Leica camera has always been above the rest as a marque of a craftsman, not just a photographer. The simplicity of the cameras and the control they afford in the capturing of an image are what separates them from the rest of the photographic world (especially these days with digital imagery.) The fact that their pricing is so outrageous further alienates them from the craftsman who is not wealthy and as such, limits their ownership and use to only those who have a few spare $10k around to play with.
As a "younger" photojournalist who wants to stay with Leica for a working tool, I'm finding it harder to rationalize because eventually I'm going to have to make a repair and it will cost me more than I can make in a few months.
I love the system. Love the lenses. Dislike the service and the company's recent departure from the craft to cater to the investor.
As a part of the next generation of Leica users, I'm confident I'll get to see the downfall of the company, probably within the next decade or two.
Phil Forrest