navilluspm
Well-known
Hi all,
I have a little developing story to tell you. I ordered a Distagon 28/2.8 from KEH, bargain condition, for $179. I just got my lens in the mail today. The package was labeled Distagon 28/2.8 BGN, but I thought to myself, "This lens looks big."
Well, attached here is a picture of what I got: A Distagon 28/2 (pretty rare, from what I understand).
Excitement filled me, but also honesty. I called KEH and told them the mistake. The mangers are gone, but tomorrow they will give me a call back to determine how to fix the problem. I did offer to keep the lens, if they wanted me to.
I have a little developing story to tell you. I ordered a Distagon 28/2.8 from KEH, bargain condition, for $179. I just got my lens in the mail today. The package was labeled Distagon 28/2.8 BGN, but I thought to myself, "This lens looks big."
Well, attached here is a picture of what I got: A Distagon 28/2 (pretty rare, from what I understand).
Excitement filled me, but also honesty. I called KEH and told them the mistake. The mangers are gone, but tomorrow they will give me a call back to determine how to fix the problem. I did offer to keep the lens, if they wanted me to.
Attachments
Al Patterson
Ferroequinologist
navilluspm said:Hi all,
I have a little developing story to tell you. I ordered a Distagon 28/2.8 from KEH, bargain condition, for $179. I just got my lens in the mail today. The package was labeled Distagon 28/2.8 BGN, but I thought to myself, "This lens looks big."
Well, attached here is a picture of what I got: A Distagon 28/2 (pretty rare, from what I understand).
Excitement filled me, but also honesty. I called KEH and told them the mistake. The mangers are gone, but tomorrow they will give me a call back to determine how to fix the problem. I did offer to keep the lens, if they wanted me to.
It is their mistake, and since you were honest enough to not screw them out of it, I hope they let you keep it for a small price increase. I'm sure if they were to swap it for the one you ordered that they would at least cover return shipping.
bmattock
Veteran
KEH in my experience are good people. Thanks for doing the right thing. Honest people are a blessing to the world.
tripod
Well-known
Good man .
peterm1
Veteran
I feel good when I am honest- that warm inner glow. As you say its a bit of an effort sometimes. It amazes me however, how many people would say "Screw 'em its mine now." Then forget about some poor sap in the packing room who has to pay for it out of his low wage because the boss man is p*ssed at his mistake. But I believe in Karma. Screw around with Karma and Karma will bite you in the ass!
SolaresLarrave
My M5s need red dots!
Well... I'd mount the lens on my camera and shoot away for the few hours you still have it. Then, I'd pack it and have it ready to send it back to KEH, because I'm sure that's what they will ask you to do.
You can ask if they'd let you have it for a fraction of the difference, though...
In any case, you're helping us all. Your honesty, however difficult, helps the store maintain their prices, and thus it benefits all users.
Now, go and take the lens for a spin. And be very careful with it! At least, that's what I'd do!
Take care!
You can ask if they'd let you have it for a fraction of the difference, though...
In any case, you're helping us all. Your honesty, however difficult, helps the store maintain their prices, and thus it benefits all users.
Now, go and take the lens for a spin. And be very careful with it! At least, that's what I'd do!
Take care!
pesphoto
Veteran
what is the difference in price?
jack palmer
Well-known
I'll be honest, it wouldn't be an easy thing to call them back about their mistake but I'd probably do the same. Put it through it's paces before you have to return it. My mother in law once got $24,000.00 back from the IRS by mistake. She knew they would discover the mistake sooner or later so she put it in the highest yeald investment she could until they asked for it back, which they eventually did. I guess for once she made money from a goverment mistake. How rare, Happy shooting.
navilluspm
Well-known
pesphoto said:
About $800. (In the upper 900's is what a f. 2 costs - although this is what puzzled the KEH operator: they technically did not have this lens in their stock and the last time they had one in was quite a while ago).
They also do not have any f. 2.8's in stock, but I did see on their website that they just aquired one under the "In transit inventory" tab.
shadowfox
Darkroom printing lives
peterm1 said:
... or, the poor sap in the packing room still got fired because he put the wrong lens in shipping, the boss man still got ticked off...
just kidding, I am glad you did what you did. I am a fan of the Distagon, I can relate how hard it must be for you
xtian
Member
peterm1 said:I feel good when I am honest- that warm inner glow. As you say its a bit of an effort sometimes. It amazes me however, how many people would say "Screw 'em its mine now." Then forget about some poor sap in the packing room who has to pay for it out of his low wage because the boss man is p*ssed at his mistake. But I believe in Karma. Screw around with Karma and Karma will bite you in the ass!
Too many episodes of "My Name is Earl"?
distagon 28/2 yum... good job though
George S.
How many is enough?
Yeah, I was just going to point out that they probably had it mislabeled all along, so they didn't even know they had an F2. If you had just kept quiet, no one would have ever known. Now, the guy who took the lens in and mismarked it, AND the poor sap in the packing room are looking for another job!
What if they didn't even realize they took in an F2 in trade along with several other pieces and only gave the customer $75 credit for the lens toward his new purchase? Maybe they thought it was a 2.8 all along? Since that is a real possibility, I would have kept quiet about it.
What if they didn't even realize they took in an F2 in trade along with several other pieces and only gave the customer $75 credit for the lens toward his new purchase? Maybe they thought it was a 2.8 all along? Since that is a real possibility, I would have kept quiet about it.
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pesphoto
Veteran
But they never would have known....... O
pesphoto
Veteran
George S. said:
people make mistakes.
BillP
Rangefinder General
I can't believe this is even being debated.
*shakes head*
There is only one course of action, and that is the one being taken by the OP.
Regards.
Bill
*shakes head*
There is only one course of action, and that is the one being taken by the OP.
Regards.
Bill
rolleistef
Well-known
The only good is virtue. If you seek honesty you will get all possible good - Epictet
CK Dexter Haven
Well-known
Looks like a nice sample, from that one picture. What's the overall condition like? I don't usually buy Bargain stuff from KEH, but i keep hearing how it's usually what everyone else calls Ex or Ex+.... The one time i tried it, i wasn't very happy with the lens. I'm assuming there's a wide range of variability under that categorization.
George S.
How many is enough?
BillP said:
Bill, what about the possibility I mentioned? That they gave some poor sap a $75 credit for the lens on a trade in? So now poor (whatever his name is) contacts KEH and says "I owe you another $800 because you made a mistake. It's an F2 not F2.8." So KEH says: "ThankYouVeryMuch!" and takes his $800. Do you think for one minute that the folks at KEH (as good as they are) are going over thousands of past deals paperworks, wringing their hands, sweating it out and working overtime to find the original guy who traded in the lens so they can send him an extra $500??? ARE YOU NUTS? Why should KEH get the windfall?
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bmattock
Veteran
BillP said:
Until I got wised up, I used to engage in debates with clods who believe it is morally wrong to pull over for an ambulance running lights and sirens, or to pay the correct amount of taxes. I do wonder why THEY wonder why the world is going to hell in a handbasket, though. It isn't one big thing - it's a whole bunch of little things.
bmattock
Veteran
George S. said:
Why should they not? Mistake in buying from the original seller or not - and there is no way for the O/P to know that - KEH sold the lens as a 2.8 and it is not. If their records show it as a 2.8 and they do not wish to recognize the error, then they are being given an opportunity to do the right thing themselves - to tell the O/P to just keep the lens with their compliments.
A local gasoline station recently had a problem with their computers that control their pump prices. The prices were accidentally set to pennies per gallon. For several hours, people came, pumped gas, paid next to nothing, and drove away. I'm sure some never even noticed. But many did - they started calling their friends, and a line started forming at the gas pumps. It was then that the owners noticed the issue.
By the time it was over, they had lost nearly 50K. Their mistake? Sure. They're out of business now, so I guess that will teach them. Besides, the 'gas companies' make too much money anyway, right? Shell and Exxon and etc. But they didn't eat the loss, the local gas station did.
Not one person came forward to tell them there was a problem with the pumps. Were they obligated to? Maybe not legally...