It seems that many who have complaints are having trouble with the scanning.
Here's my discussion on this:
http://robertdfeinman.com/tips/tip11.html
I will add that most of the software that comes with scanners does a poor job, mostly being designed for easy scanning of old snapshots. The two products that can do everything needed are SilverFast and Vuescan.
SilverFast is more expensive, you need a different version for each model of scanner you own, but is designed for doing the maximum amount of adjustment (including automated and batch) during the scan itself. This is good for users who need to convert a large number of images, especially if they are taken under similar conditions - a wedding, for example. Many scanners come with a stripped down version, but this doesn't offer all the features.
Vuescan is much cheaper, works with hundreds of scanners, offers free upgrades (sometimes too often), but takes a different philosophy. While it does allow for some adjustments to color balance and tonal range, it is really better to leave this to the editing process.
The big sin of poor scanning software is that it clips the tonal range during scanning in order to make the image look punchy. This is the same defect one frequently gets with commercial prints from the one hour shops, blocked up shadows and too much overall contrast.
The advantage to scanning and then printing digitally is that you are not limited by the response curve of the color print paper. I make much lower contrast images now that I use this path than I was able to get when I did conventional color in the darkroom. This is out of fashion as increased saturation is all the rage these days.
I used to shoot LF and carried, B&W, color positive and IR in separate film holders. I could then chose in the field, but was limited to how many shots of each I could manage. When I switched to using a 6x7 back on the 4x5 I carried two roll holders loaded with B&W and transparency. I also still carried 4x5 IR until Kodak stopped selling it.
Now I shoot MF or RF with color negative (the cheapest 200 speed I can find - usually Fuji). Saves my back and I still get the flexibility. I do miss the IR, but I can fudge the perspective correction in photoshop.