Very relieved to hear that it's a misunderstanding at the customer service end.
BW400CN is still listed on the site linked from the reddit discussion, so now I'm none the wiser whatsoever.
Jamie, I think I've made my position clear on this thread from the beginning that I was hoping that the information was incorrect, however what I reported was only exactly what I was told by the company themselves, and later confirmed by phone, hardly Fox style sensationalist news reporting.
I'm beyond happy that the information seems to be incorrect, however there are a couple of members who'd do better not to default to wanting to shoot the messenger when they're trying to help.
On a personal note, although the fate of BW400CN is somewhat unconfirmed, I think I'll add to my stock of it just in case