WooHoo! After a month of waiting for my replacement card, Customer Service is referring me to the Shipping Department to find out why it is taking so long!
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Thanks for emailing SanDisk Customer Support. It is our goal to make sure you have all the resources you need to get the most from your product.
We sincerely apologize for the inconvenience this delay has caused you. We are forwarding the case to our shipping department and we will post you all the updates within 24-48 business hours.
Please refer to your My SanDisk at http://kb.sandisk.com anytime to see all of your incident history and product registration information. You can log in using your email address as your login and the password that you created.
Also, you can visit http://kb.sandisk.com, our online keyword searchable Knowledgebase, to easily find answers to your Technical Support and Customer Service questions for all of SanDisk's products. Simply enter your search terms and our Knowledgebase will search an extensive database of commonly asked questions as well as our online forums at http://www.sandisk.com/sandisk-support/forums to provide you with the most complete answers possible.
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I hope the guy in the Shipping department figures out how to format my card. I'm going out on a limb here, and am going to suggest staying away from Sandisk UHS-1 SD cards unless you need a write-only memory card.
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Thanks for emailing SanDisk Customer Support. It is our goal to make sure you have all the resources you need to get the most from your product.
We sincerely apologize for the inconvenience this delay has caused you. We are forwarding the case to our shipping department and we will post you all the updates within 24-48 business hours.
Please refer to your My SanDisk at http://kb.sandisk.com anytime to see all of your incident history and product registration information. You can log in using your email address as your login and the password that you created.
Also, you can visit http://kb.sandisk.com, our online keyword searchable Knowledgebase, to easily find answers to your Technical Support and Customer Service questions for all of SanDisk's products. Simply enter your search terms and our Knowledgebase will search an extensive database of commonly asked questions as well as our online forums at http://www.sandisk.com/sandisk-support/forums to provide you with the most complete answers possible.
^^^^^^^^^^^^^^^^^^^^^^^^^^^
I hope the guy in the Shipping department figures out how to format my card. I'm going out on a limb here, and am going to suggest staying away from Sandisk UHS-1 SD cards unless you need a write-only memory card.
Last edited:
Roger Hicks
Veteran
Dear Brian,
You are missing the point. Leica is SOLELY responsible for the world financial crisis, the collapse of moral standards, and the misunderstanding that says, "Standardization means standardization, and not whatever unworkable variation thereof is foisted on the market by major players who don't understand the word 'standardization'.
Tashi delek,
R.
You are missing the point. Leica is SOLELY responsible for the world financial crisis, the collapse of moral standards, and the misunderstanding that says, "Standardization means standardization, and not whatever unworkable variation thereof is foisted on the market by major players who don't understand the word 'standardization'.
Tashi delek,
R.
flash
Member
Hi, I'm new here. i've had my M9 for around 4 months now.
I had exactly the same problems with exactly the same cards as Mr Lavi, but a couple of months before he went berserk on every Leica forum in the world. While I applaud the fact that he managed to get Leica's attention, it seems very strange to me that he didn't thoroughly test the system before he took it on a professional shoot. I shot 3000 frames on my M9 before its first working assignment. In 20 years as a working photographer I have never used an untested camera or lens on a working assignment.
It took me about 20 minutes of owning an M9 to work out that the 16Gb Sandisk ultra card was incompatible with the camera. So I don't use those cards in it. The cards I do use (lexar at the moment) in the M9 work perfectly. It seems to me that mr Lavi knows he's to blame for not testing new gear and he's now deflecting blame onto Leica, just in case it comes back to bite him. And we're not 100% sure it's not Sandisk who's at fault either.
Yes, there's a problem. yes it needs to be fixed. But i don't think his reactions are balanced or justified.
Gordon
I had exactly the same problems with exactly the same cards as Mr Lavi, but a couple of months before he went berserk on every Leica forum in the world. While I applaud the fact that he managed to get Leica's attention, it seems very strange to me that he didn't thoroughly test the system before he took it on a professional shoot. I shot 3000 frames on my M9 before its first working assignment. In 20 years as a working photographer I have never used an untested camera or lens on a working assignment.
It took me about 20 minutes of owning an M9 to work out that the 16Gb Sandisk ultra card was incompatible with the camera. So I don't use those cards in it. The cards I do use (lexar at the moment) in the M9 work perfectly. It seems to me that mr Lavi knows he's to blame for not testing new gear and he's now deflecting blame onto Leica, just in case it comes back to bite him. And we're not 100% sure it's not Sandisk who's at fault either.
Yes, there's a problem. yes it needs to be fixed. But i don't think his reactions are balanced or justified.
Gordon
Postscript to this story: the replacement card came, and failed completely after using SDFORMAT, the utility from SDCARD.ORG- the organization that sets the standard for SD cards. I used the latest Card reader from Sandisk, so there would be no question of the reader supporting the card. This was the only use of the card, did not put it in anything else but the Sandisk reader.
Sandisk has problems. Last Sandisk card that I buy.
Sandisk has problems. Last Sandisk card that I buy.