Mine arrived

That's interesting!
  • I wonder whether Fuji will offer this service in other European countries as well.
  • I wonder if this service is something that Fuji will only offer free-of-charge to early adopter customers.
Thank you anyway for letting us know - that'll go on my list of questions I will ask my camera dealer when the X100 will hit the shops in Germany (my dealer expects this to be 'sometime' in April).
 
Pickett Wilson said:
How much will this Platinum Service cost. Looks like an ad on program to me.
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Comes as standard with the camera, no extra cost. But, reading between the lines, from what my dealer said, I am under the impression it is the "early adopters" getting the service but I stand to be corrected if wrong and I can only speak as a UK owner.
 
_larky said:
It was a 7DayShop third party that went pop. But I think it was just me being unlucky, I've never had any problems before.
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Oh heck -the £2.99 ones? I have 2 in the cupboard! I only plan to use them as backups in case the main battery runs out. But now I'm worried.
 
Yep, the £2.99 ones. Funnily enough a friend uses the exact same batteries in his Fuji, and he's never had a problem with these exact items, so I think I was simply unlucky.
 
I speculate that it's a preemptive move on Fuji's part. It's a new 'class' (hybrid VF) of camera that will undoubtedly come under huge amounts of scrutiny. This gives will give early adopters some comfort that any issues will be dealt with promptly (48 hours turnaround!).

I don't plan to be one of the early adopters however if I were debating it, this announcement (if it was offered here in Canada) would probably put me over the edge.

Imagine if Leica had offered this preemptive service list to early adopters of the M8 or if Nikon and Canon adopt it for their 'premium' cameras.

Kudos to Fuji for backing up their marketing fluff with some tangible and enviable customer support standards (at least in the UK).

Arjay said:
That's interesting!
  • I wonder whether Fuji will offer this service in other European countries as well.
  • I wonder if this service is something that Fuji will only offer free-of-charge to early adopter customers.
Thank you anyway for letting us know - that'll go on my list of questions I will ask my camera dealer when the X100 will hit the shops in Germany (my dealer expects this to be 'sometime' in April).
Click to expand...
 
Camera recieved from Robert White

Camera recieved from Robert White

Well well well.. UPS on the door, I midly uninterestet as I thougt it to be the leather case, pulse up as I realized it to be the real thing.

"Leather case to follow" hehe who cares.

Kind Regards

Niels
 
Congratulations :) I get my case when I can be bothered to get on the tube and go get it. Had a big lunch, so finding it hard to move.
 
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