My Leica M9 is back

[Derek Leath]

Hello all.

My Leica M9 came back yesterday from it's sensor replacement.
3 weeks total from the time I sent it to NJ.
I had great service and great communication from Leica NJ.
Can't wait to shoot with it this weekend.

 

[ptpdprinter]

What was the all in cost?

 

[Ko.Fe.]

Hello all.

My Leica M9 came back yesterday from it's sensor replacement.
3 weeks total from the time I sent it to NJ.
I had great service and great communication from Leica NJ.
Can't wait to shoot with it this weekend.

Sounds like the new Leica record. On both. Turnaround and communications.

 

[LeicaFoReVer]

I would like to know the cost too if it is ok.

 

[Rob-F]

Hello all.

My Leica M9 came back yesterday from it's sensor replacement.
3 weeks total from the time I sent it to NJ.
I had great service and great communication from Leica NJ.
Can't wait to shoot with it this weekend.

What great good luck! I hope our weather will permit some photos this weekend!

 

[james.liam]

Sounds like the new Leica record. On both. Turnaround and communications.

Over the years I’ve dropped off more than a few items for CLA or repair when YYe and DAG couldn’t get it right. While it did take a while, they always got it right, communicated in a timely manner and were always courteous and professional. Had I had to deal with them only once, I could have attributed it to my good fortune. But for the 7 or 8 times I’ve needed their help, they’ve always done right by me, going so far as lending me an M9M when mine needed a sensor replacement.

 

[Huss]

Over the years I’ve dropped off more than a few items for CLA or repair when YYe and DAG couldn’t get it right. While it did take a while, they always got it right, communicated in a timely manner and were always courteous and professional. Had I had to deal with them only once, I could have attributed it to my good fortune. But for the 7 or 8 times I’ve needed their help, they’ve always done right by me, going so far as lending me an M9M when mine needed a sensor replacement.

Never had any experience like that, did not get a loaner when my 6 month old M-E failed.
Were you local to them?

 

[dotur]

The fragility and high price of early digital Leicas make them unsuitable tools for a poor devoted photographer. Asking what would be all in cost if/when sensor (or something else) fails has more to do with fear than photography. 😀

 

[Derek Leath]

I do not mind telling, I paid $1600 to keep this M9 in excellent condition for the next 10 years. And of course it's under warranty for the next year.

 

[Godfrey]

Although I've had to use their services only very infrequently, every time I have needed service Leica USA has been courteous and quick. I think the longest turnaround I've had was about five weeks, it's been under four weeks most times. (I think times == 4 in the past 26 years.)

I never expect a loaner—from anyone—unless a loaner is listed as part of the service contract or warranty statement.

G

 

[Huss]

I do not mind telling, I paid $1600 to keep this M9 in excellent condition for the next 10 years. And of course it's under warranty for the next year.

I applaud your optimism. When I paid $6k new for my M-E I expected it to last way more than 10 years. But I got 6 months out of it.
I’m sure they didn’t cut any costs elsewhere and it was only the sensor that was bad.