Krosya
Konicaze
I disagree.
If I was to list something for sale, it's MY right to represent item the best way I know how. Who is to say that seller didnt do that? To that person ability he or she "may have" done all they could to describe it. If the way I do it lowers number of bids or total selling price - I will not blame anyone. If a buyer doesnt like my description - he/she can ask questions, or not bid if they are not comfortable - nobody twists their arm to buy from me, or any other seller for that matter.
Word "used" doesnt indicate anything other that item was, well.....used. I.E. - not new.
When I shop on ebay, or elsewhere, for that matter, I usually try not to buy from a seller like one in this story. But if I do - I realize the risk and am willing to take it. But for sure I dont post on a camera forum about a case, where $40 camera is not as described, plus seller is willing to refund most of the money anyway.
Rob-F
Likes Leicas
Yeah! Backfocus! I'm bokehed out, but I'd like to hear about backfocus!
@ the O.P.: you don't have to eat the $40, just the $10 or so shipping. pay the $5 send it back, collect the camera price, and you are done. Right?
Kevin
Rainbow Bridge
I don't get it. Is Oscar a previously banned RFF member?
There is no such thing as filing a paypal "complaint". First you create a "dispute" on the paypal website over which your communication with the seller goes back and forth.
If the problem cannot be adequately resolved amongst yourselves then you "escalate the dispute to a claim". That's when paypal steps in.
As has been already mentioned, paypal will require that you send the camera back via registered tracked mail when they judge in your favour.
When you get your money back you can then decide to leave positive, negative or neutral feedback for the transaction.
There is no such thing as filing a paypal "complaint". First you create a "dispute" on the paypal website over which your communication with the seller goes back and forth.
If the problem cannot be adequately resolved amongst yourselves then you "escalate the dispute to a claim". That's when paypal steps in.
As has been already mentioned, paypal will require that you send the camera back via registered tracked mail when they judge in your favour.
When you get your money back you can then decide to leave positive, negative or neutral feedback for the transaction.
wgerrard
Veteran
I disagree.
If I was to list something for sale, it's MY right to represent item the best way I know how. Who is to say that seller didnt do that?
Not to drag this inane business along, but it is a seller's obligation, not his right, to present the best possible description. There is no right to deliberately cheat and distort, and then seek refuge with caveat emptor. What counts is that the seller provides an honest and accurate description, not whether the seller tried to describe the item as best he could.
If a seller refrains from providing an accurate description, why should we assume he will provide honest and accurate answers to any queries?
Even if the seller has no knowledge of cameras, and for some inexplicable reason fails to notice obvious physical damage, the least he ought to be expected to do is to sell the camera "as is" and note that he knows nothing about cameras and has not tested the item.
I agree the OP should just take the refund. But he should also explain what happened in feedback to the seller and the seller should eat the shipping costs. It's a cost the buyer incurs only because of the seller's negligence/malfeasance.
Stories like this are why I avoid eBay.
Ho hum. Nobody is paying attention. The PayPal complaint process is OBSOLETE.
All the silly advice is WRONG.
I did everything for him including giving him the link, but nobody reads and the "experts" are giving him inane advice.
eBay will instantly refund ALL THE MONEY, including shipping. He won't even have to give back the camera. The luddites don't get it, but they continue to dispense misinformation.
.
All the silly advice is WRONG.
I did everything for him including giving him the link, but nobody reads and the "experts" are giving him inane advice.
eBay will instantly refund ALL THE MONEY, including shipping. He won't even have to give back the camera. The luddites don't get it, but they continue to dispense misinformation.
.
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MikeAUS
Well-known
Ebay is very painful to deal with - cut your losses!
Ebay is very painful to deal with - cut your losses!
Ebay is very painful to deal with - cut your losses!
Yes this is absurd. I sold a quality item on Ebay. The buyer straight away sent me an email saying he had in effect changed his mind and is not interested. I now have to wait 7 days to file a non-payment case. Instead I offer to the 2nd sane bidder who is very happy with the item and leaves positive feedback. Next the guy who did not see or pay for the item - the original 'winner' - decides to leave negative feedback to cover his tracks. Ten emails to ebay later and they refuse to remove his insane feedback even though he never purchased the item! Drove me crazy - cut your losses - do not deal with ebay/paypal unless as an absolute last resort!Isnt it lovely how a buyer can intimidate/blackmail seller with negative feedback on ebay now that no negative feedback can be left for a buyer?
Cabron
Member
You have to be pretty mean-spirited if you're going to criticize someone's photographs on a totally unrelated topic. That's all for me.
chippy
foo was here
I tend to agree, i am sure sellers prefer the old feedback system. If someone had ANY neg feedback before you would probably stay well clear of them (buyers were very reluctant to leave any-guaranteed of getting one back regardless!), but now if someone has a neg feedback i look at the item, what was said, what the buyer is complaining about and weigh it up on a case by case basis, if i think the complaint is minor or the same thing wouldnt apply to the item i am looking at i dismiss it as a concern.
funny though, i had something simular to the OP a while back. a picture and discription was nothing like the camera i received, it was a picture of the actual camera (not a stock photo), but it was a picture of the camera taken when it was in good condition, in another lifetime hahaha. the seller mentioned a slight 'ding' on the back corner as a fault but it wasnt shown in the pic...when the camera arrived it was a disaster LOL , it wasn't just a ding though, it was smashed in with the metal torn open, showing the insides, wind lever bent, pentaprisum caved in as well, missing parts as well..i could have got refund i should think, but said to him the it wasn't worth more than scrap so i offered him $30 (which included 10 he spent on postage) or i would send it back for a refund, he happily accepted the $30 (probably too much in some respects) and admitted to 'oops' yeah i probably should of shown a current pic eh...obviously i wouldn't of purchased it if it had the proper picture and description, so i loose out somewhat (no big deal for $30--sold for over $120 in the beginning) but on the other hand it has some parts i can use that would cost me more if i had to buy them separate.
i wasnt sure what to do about the feedback--was considering leaving positive with a comment that it wasnt as described but deal was worked out--on the other hand he definitely knew his ad was deceptive so i just didnt leave any feedback at all in the end..i didnt loose any sleep over it
luddites ? bottom feeders, hey crappy pictures too!....talking about overreactions, crikey!
Chris101
summicronia
Boy, and check it out! They're pretty too!Ho hum. Nobody is paying attention. The PayPal complaint process is OBSOLETE.
All the silly advice is WRONG.
I did everything for him including giving him the link, but nobody reads and the "experts" are giving him inane advice.
eBay will instantly refund ALL THE MONEY, including shipping. He won't even have to give back the camera. The luddites don't get it, but they continue to dispense misinformation.
.
outfitter
Well-known
If you are in the USA and the seller is in the USA just chargeback though your credit card company (call them) on the grounds of "not as described". PayPal is liable to refund your money under Federal law and will 100% of the time whether or not you return the camera. Once you have your money back advise the seller he can have the camera back if he pays you upfront (postal money order) for the shipping. This is the atom bomb of buyer protection (forget PayPal's) and works 100%
wgerrard
Veteran
Not being an eBay user, I'm curious: Can a seller reject a successful bidder based on that bidder's feedback?
The fallacy of almost all feedback or review systems used on the web is that it is impossible to distinguish phony posts from legitimate posts. The problem is compounded by the fact that many of us give honest negative feedback/reviews because we get ticked off about some peripheral thing no one else cares about. Or, we just don't know what we're talking about. It's a particular problem for travel sites because hoteliers can generate bogus reviews praising their property and equally bogus reviews condemning the competition. Or buy heavily-disguised ads that just happen to float to the top of the review queue.
Michael P.
Bronica RF
Yours is definitely a case of misrepresentation. I stopped using eBay because I had got one too many items that were marginally or arguably not as described. I wouldn't have bought them if I'd seen them.
Kevin
Rainbow Bridge
Thardy
Veteran
What do you think about a seller who:
1st: Took over two weeks to ship a camera, only after I emailed her a couple of times.
2nd: When camera arrives has a badly bent filter ring which was not even mentioned in the description.
I sent a message to the seller stating that knowing about the "defect" would have colored my decision to buy the camera.
This and the non working new flash I bought a few months ago is souring my ebay experience. Good thing I've decided to only buy expensive items from real stores.
1st: Took over two weeks to ship a camera, only after I emailed her a couple of times.
2nd: When camera arrives has a badly bent filter ring which was not even mentioned in the description.
I sent a message to the seller stating that knowing about the "defect" would have colored my decision to buy the camera.
This and the non working new flash I bought a few months ago is souring my ebay experience. Good thing I've decided to only buy expensive items from real stores.
This was correct until six weeks ago. However, your "advice" is out of date. eBay had made a major complaint-handling system overhaul.
This "newbie" has been on eBay since 1998 and has over 4,000 transactions.
Read all my posts carefully. You do not know what you are talking about.
This "newbie" has been on eBay since 1998 and has over 4,000 transactions.
Read all my posts carefully. You do not know what you are talking about.
historicist
Well-known
Wow, this thread is insane.
Some guy asks a question about ebay and manages to get useful advice up to about 8 posts. Then it descends into an attack on his photoshop skills and lack of an ebay 6th sense.
Someone got out of bed on the wrong side and it looks like they should get back in it.
Some guy asks a question about ebay and manages to get useful advice up to about 8 posts. Then it descends into an attack on his photoshop skills and lack of an ebay 6th sense.
Someone got out of bed on the wrong side and it looks like they should get back in it.
Kevin
Rainbow Bridge
No, it's not the thread that is insane ... it's that new RFF member trolling, giving incorrect information and spewing contempt. I gather he must be the seller of the misrepresented camera because his arguments, much like his equipment, are all bent out of shape.
mfunnell
Shaken, so blurred
That really depends on how new you are. [EDIT]...and how closely you follow this sort of thing.[/EDIT]
...Mike
That really depends on how new you are. [EDIT]...and how closely you follow this sort of thing.[/EDIT]
...Mike
well, ya know some people have a writing style that you read and just know instantly. no following really necessary
btw i believe we left out jack ketch
what impresses me is that these "new" members register well in advance of their first post