jhthomasii
Established
I got a Coolscan V a couple of weeks ago and it was working fine until last night. It started ejecting the film strip immediately every time i put it in. I made sure i was using evenly trimmed strips but that didn’t help. Today i took the cover off of the negative carrier and tried to clean the rubber rollers as best i could but it didnt fix it. Then, i took the scanner apart and cleaned the mirror but its still doing it. hopefully someone has some advice for me. thanks.
bobkatz
Well-known
Hello which scanner software aré you using?
jhthomasii
Established
im using vuescan. i couldnt get nikon scan to run.
thirtyfivefifty
Noctilust survivor
I see you mentioned opening up the negative carrier (SA-21 feeder?) and tried cleaning the rubber rollers. Have you tried locating the three sensors inside the feeder, and examining the condition?
jhthomasii
Established
no i didnt. got scared i would break it.
astrobuoy
Established
Could also potentially be a software issue. Make sure you have the latest version of Vuescan installed. I've also found I have to be specific with my process using the Coolscan. I turn the scanner on until it's warmed up, then connect the cable to my computer, then open Vuescan. And then I insert my film. If I do it in another order I invariably run into problems.
jhthomasii
Established
just wanted to update. i took the negative carrier apart and cleaned the sensors. i was able to get it to pull the film in and try to scan but now, this is what comes out when i click preview
ColSebastianMoran
( IRL Richard Karash )
Frank Phillips and Gleb Shtengel are the ace fixers for anything CoolScan.
jhthomasii
Established
thanks. ill look into it.