Hello: No, "the flood hasn't taken its toll." That was an incident that affected us for several weeks all the way back in July 2011.
There are a lot of "unanswered questions" on our Facebook Page because we message customers with their answers directly.
I can assure you we are very open for business, and have just posted on our page that our first ECN-2 processing run of 2012 is on for sometime next week.
I know it's tempting to contribute information on a thread. But please reserve speculation when you have no basis in fact and you are affecting someone else's business.
By the way, I don't know what it is, but we love to talk on the phone. We run into quite a few people who are completely unwilling to use anything but e-mail to communicate. This if fine for a lot of things, but after a dozen of them back and forth sometimes, I really wonder if someone of these people are just trying to eat up our time.
Direct realtime contact solves so many problems and questions instantly, we're very surprised how hesitant some mail order customers are to use it.
As to ECN-2 and C-41 being "similar enough" I can assure you that's not true either. We've gotten rolls that were incorrectly labelled and crossed film processes both ways, and the colors are still printable but there's severe color shifts and I doubt the speed is optimal or the color curves. Probalby crossover in a lot of the work.
Even the CD agents aren't the same. I want to say that ECN-2 uses the same one as color paper (RA-4), so I wouldn't recommend anyone trying cross processing if you want to get A box speed, and B no color crossover or sub-standard results.
For experimentation, it's fun to try new things, however I can tell you its practically impossible to remove remjet evenly by hand.
Please "leave it to the pros," as we make little if anything on processing anyway.
