Servicing Zeiss lenses and cameras in the future

troym

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Does anyone know if the usual go-to folks for servicing Leica equipment (DAG, Sherry Krauter, etc.) can and will service the current crop of Zeiss m-mount offerings?

In other words, if one were to buy a grey market Zeiss lens and needed to get it serviced after a couple years (when the store warranty or such like has expired), is there an obvious route to do so?

On a related note, does anyone know whether Hasselblad will continue to honor US warranties on Zeiss M products that were issued before Zeiss revamped their distribution channels this Spring? Or will Zeiss take over responsibility for previous US warranties?
 
lens are more basic than cameras to work on so i am thinking & hoping that they will be serviced by any good repair person.
 
troym said:
In other words, if one were to buy a grey market Zeiss lens and needed to get it serviced after a couple years (when the store warranty or such like has expired), is there an obvious route to do so?

If you're not claiming under warranty and you'll be paying for the work why shouldn't Zeiss do the job? Although you may find the top notch RF specialists you mention more to your liking.
 
Jon Claremont said:
If you're not claiming under warranty and you'll be paying for the work why shouldn't Zeiss do the job? Although you may find the top notch RF specialists you mention more to your liking.

One concern is the need to send the lens or other equipment off to Europe or Japan for weeks (months?). From my search of past threads, I think that's what one RFFer had to do to fix his Zeiss Ikon, and his camera had a US warranty to boot.
 
back alley said:
clearly we need to double up on our lenses...

He, he. One black and one silver of each!

Nah! Kidding. My boyfriend would punish me emotionally forever.

Hopefully, the lenses and camera both will be very durable (so they won't need to frequent servicing) and popular (so that independent camera repair shops will know how to fix them).

I dropped my 28mm Biogon ZM (off a park bench onto the sidewalk, about 18" fall) and fortunately it only lost a bit of black paint. Though the rear lens cap did land first, the accident points to pretty solid construction.
 
one black and one silver, i like it!!

at 55 and with a heart condition i figure the zi will be running strong longer than i will!

i do hope to get a second body eventually, and in black.
i'm just trying to figure out how to do that without selling the m3...

joe
 
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