paulfish4570
Veteran
by this coming thursday, it will have been gone for four weeks. just got off the phone with the shop. learned my x100 had been set aside, waiting for a lens unit to arrive from japan, then forgotten. in the meantime, the unit had arrived. shop manager set things aright. he said it will be fixed now, and over-nighted. glad i called ... :bang:
David_Manning
Well-known
Was that by any chance Steve S. in New Jersey?
My X100 is due to arrive this afternoon via FedEx overnight after sticky aperture blades. I sent it to Fujifilm USA (New Jersey) seven days ago...overnight both ways.
Sorry about your delay. I can't wait to get mine back.
My X100 is due to arrive this afternoon via FedEx overnight after sticky aperture blades. I sent it to Fujifilm USA (New Jersey) seven days ago...overnight both ways.
Sorry about your delay. I can't wait to get mine back.
paulfish4570
Veteran
it was steve or sandy. i can understand why it got forgotten while awaiting the unit. i should have called a week or two ago. no biggie ...
gavinlg
Veteran
Good that they were honest with you at least! I've had repair shops just leave me in the dark for weeks and it's a terrible feeling. Fujifilm seem to be pretty good with their X series service.