Roger, I have worked 'real jobs' for major corporations in the not-too-distant past. I can assure you that businesses lie to customers routinely. Every day. Sometimes it is deliberately done to mislead, other times it is accidental (the customer service or sale person just doesn't know his product well), but it happens. In the past, I worked for several retailers, and we were told to lie to customers all the time. That is one of the reasons I quit working for others, it bothered me morally to live that way.
While you may very well get perfect results with your tap water, and many others will too, the fact remains that my advice to use distilled is correct. No one who takes my advice will get bad results from doing so. Using tap water is a gamble; it'll probably work, but the developing times you see in the manufacturer's info may need changed, and the times given by people like me who have tested materials may not work unless you use distilled water. Why bother with all that hassle to save the pittance that distilled water costs? Distilled costs 97 cents a gallon where I live. My time and my images are worth far more, even to someone like me who hasn't got a lot of money to spend.
I don't doubt Kodak told someone that tap water is fine. It probably is most of the time, but the only way to guarantee results is to use distilled water. I've verified this through extensive testing.
Dear Chris,
There is absolutely nothing wrong with using distilled water, but you are letting your hatred of corporations cloud your judgement. I have talked to Kodak, Ilford and Paterson (the late Geoffrey Crawley) about this. These are people I know well, who would not lie to me. These are not low-level travelling salesmen.
One of my friends at Ilford (who has since left the company, but is still a good friend), said exactly the same as x-ray: "Why would we lie? Spite? Do people think we WANT them to get poor results?"
You are also being extremely parochial in your outlook. Yes, you may be able to get distilled water cheaply. In most of the world, it's hard to find and expensive, and de-ionized water is sold instead (which is effectively equivalent to distilled water for photographic purposes if it's done with the usual resin exchange). It's not a lot more expensive here in France: maybe twice the price. But in the UK it was (and from the post below, still is) absurdly expensive, sold by the litre for topping up steam irons and car batteries. When I moved back from California to the UK in 1992, it was about ten times the US price, and much harder to find. There are no doubt places where it is effectively unavailable.
In other words, it's partly money, and it's very much hassle. Why would any sane person waste time and money on something they don't need to do? In the unlikely event that they find, after a simple test, that they DO need to use it, fine; but if not, quite honestly, why would they bother?
The classical advice, in case of problems, was to use water that had been boiled and allowed to go cold; but here are a couple of quotes from people who REALLY knew what they were talking about. First L.P. Clerc,
Photography Theory and Practice, Pitman, London and New York, 2nd. ed. 1937, page 185: "As a general rule, therefore, distilled water is not necessary for the preparation of photographic baths, in spite of instructions to the contrary which are given in various formulae." Second, Glafkides,
Chimie et Physique Photographiques, Paul Montel, Paris 1967, page 70, "A défaut de l'eau bouilli, on peut cependant prendre de l'eau ordinaire, sans inconvénient grave". Coote doesn't even mention it, and although Haist says it's a good idea, he most certainly doesn't say it's essential. In fact, Haist is the ONLY major writer in the 'Anglo-Saxon' world (as the French call it) who even mentions the question, and he worked for Kodak, whom you seem determined to paint as the Great Satan. You might also care to look up 'Water' in
The Focal Encyclopedia, at least prior to the 4th edition, where the subject was effectively dropped. Nor does it appear in
The Oxford Companion to the Photograph.
Haist (I've met him) is one of many REAL experts who doesn't believe in making anything more complicated than it needs to be. This is why, to me, to me, the whole argument smacks of Internet paranoia and the belief, widely held by Zonies and others who look for a precision that does not and cannot exist, that the most difficult and tiresome way of doing something is always the best.
Cheers,
R.