Tocad?

[anthony_semone]

Emailed these folks last week inquiring about a CLA for my G2. No response. Are they still alive ?

 

[FrankS]

Could be taking holidays at this time of year.

 

[kdemas]

They rarely respond to email. Try calling next week.

 

[anthony_semone]

thanks guys, I'll ring 'em up this coming week. HNY

 

[JeffL]

I have emailed and called and got responses. I had a great experience having my RTS 3 repaired and serviced. I feel they charged a very reasonable amount and it came back faster than expected considering it was sent to Japan for the repair. Happy customer for sure. Good luck.

 

[Bob Michaels]

Tocad seems to just be slow. I left a voice mail and it took them 2 days to return the call. All I wanted was a replacement rubber eyepiece for my G2 as I am selling it. It took them 2 weeks to deposit my $23 check and then another week to ship it.

 

[AusDLK]

call and ask for Sally. my "new" Contax 645 is in for repair and she has been very responsive via phone and email. i suspect they were shut down for the holidays.

 

[JeffL]

I had the same experience with Sally. She was very efficient.