OurManInTangier
An Undesirable
I've been trying to update the firmware of my XPro1 from v.2.03 to v.2.05 ( I missed v.2.04 ) but keep getting the message "New Firmware Not Be Found - Turn Off Camera" which the website tells me comes up when the card doesn't contain the firmware.
Trouble is I'm putting the upgrade file onto the cards root directory just as I've done before. In my case Removable Disc (L
- not into a file, I've formatted the card in camera so there are no files.
Anyone had similar issues or knows what I'm doing wrong?
Trouble is I'm putting the upgrade file onto the cards root directory just as I've done before. In my case Removable Disc (L
Anyone had similar issues or knows what I'm doing wrong?
scottm
Member
I've never had that problem, the only thing I can suggest is maybe the file did not copy across properly, try formatting the card again and re-copy the file.
If that still doesn't work try downloading it again.
If that still doesn't work try downloading it again.
back alley
IMAGES
format the sd card in the camera
dl the file off the net
make sure ALL other fuji updates are off your computer or in a separate file somewhere
load the update to the sd card
dl the file off the net
make sure ALL other fuji updates are off your computer or in a separate file somewhere
load the update to the sd card
Boris Stupak
Well-known
dogberryjr
[Pithy phrase]
I had the exact same experience, Simon. Through repeated downloads, reformats, everything, still no luck. I finally decided to just wait for the July update and do battle then.
OurManInTangier
An Undesirable
Thanks for the advice. Unfortunately, none of it has made a difference. Really odd, as I've never had an issue before.
I've tried various cards, all with the same result.
I've tried various cards, all with the same result.
OurManInTangier
An Undesirable
I had the exact same experience, Simon. Through repeated downloads, reformats, everything, still no luck. I finally decided to just wait for the July update and do battle then.
I'm beginning to wonder if I may have to do the same...before I do something really dumb like hurl the X-Pro across the room. :bang:
f16sunshine
Moderator
Joes point on making sure you have removed all other versions from your computer first is a valid one.
This was my issue with a past update. Since you are loading directly to a freshly formatted card maybe it's not yours. Check it anyway.
I'm not purchasing the 27 so I will wait until the July 25 update.
Hope it works out for you.
Cheers!
This was my issue with a past update. Since you are loading directly to a freshly formatted card maybe it's not yours. Check it anyway.
I'm not purchasing the 27 so I will wait until the July 25 update.
Hope it works out for you.
Cheers!
Boris Stupak
Well-known
Is your downloaded firmware file exactly what it is supposed to be? Is your browser automatically compressing or attempting to uncompress (zip) the file and corrupting it?
OS X Safari will do this, so will many other Windows and Mac browsers. Your file should be exactly what the name should be, with the correct extension (for example, firmwarefile.dat )
Are you sure you know what a root directory is? Are you putting the firmware file inside a folder?
The non-corrupt firmware file must be on a blank, camera-formatted memory card which is inserted in the camera while the camera is turned off. Then turn on camera.
This is definitely user-error. If you have a kid who is ten years old or older, let the kid do it for you.
(Wait, you said you put the file on a "removable disk". You are not putting the memory card into a card reader rather than the camera, are you?)
OS X Safari will do this, so will many other Windows and Mac browsers. Your file should be exactly what the name should be, with the correct extension (for example, firmwarefile.dat )
Are you sure you know what a root directory is? Are you putting the firmware file inside a folder?
The non-corrupt firmware file must be on a blank, camera-formatted memory card which is inserted in the camera while the camera is turned off. Then turn on camera.
This is definitely user-error. If you have a kid who is ten years old or older, let the kid do it for you.
(Wait, you said you put the file on a "removable disk". You are not putting the memory card into a card reader rather than the camera, are you?)
OurManInTangier
An Undesirable
I've no doubt its user-error and its a shame I don't have any children as this thread would never have been started
The file is named exactly as the file name on the Fuji website. It's downloaded onto my desktop as requested on the website. From there I'm putting a freshly (in-camera) formatted SD card into the SD slot (directly) on my computer (that's the removable disk I mentioned.) I copy the file from my desktop onto the Sd card (not into a file but onto the root directory) and from there I eject the SD card, remove and put into the camera...which is switched off. I hold the DISP/BACK button down as I switch the camera on and follow the instructions...only after pressing OK when it asks if I'm updating the firmware for 'Body' it immediately gives me the "New Firmware Not Be Found" message.
The only part I don't know is whether my browser (Google Chrome) is attempting any shannigans - how would I find out?
Thanks
The file is named exactly as the file name on the Fuji website. It's downloaded onto my desktop as requested on the website. From there I'm putting a freshly (in-camera) formatted SD card into the SD slot (directly) on my computer (that's the removable disk I mentioned.) I copy the file from my desktop onto the Sd card (not into a file but onto the root directory) and from there I eject the SD card, remove and put into the camera...which is switched off. I hold the DISP/BACK button down as I switch the camera on and follow the instructions...only after pressing OK when it asks if I'm updating the firmware for 'Body' it immediately gives me the "New Firmware Not Be Found" message.
The only part I don't know is whether my browser (Google Chrome) is attempting any shannigans - how would I find out?
Thanks
OurManInTangier
An Undesirable
USER ERROR!!! Definitely! 


I went through everything one last time and it worked.
Having thought I'd deleted ALL my previous Fuji update files I found one lurking away. Removed and hey presto, we're in business.
Thank you all
Dogberryjr - might be worth you having another look, double check everything advised above.
I went through everything one last time and it worked.
Having thought I'd deleted ALL my previous Fuji update files I found one lurking away. Removed and hey presto, we're in business.
Thank you all
Dogberryjr - might be worth you having another look, double check everything advised above.
Boris Stupak
Well-known
If you had actually formatted your SD card there could not have been a remaining file on the card.
???
???
OurManInTangier
An Undesirable
If you had actually formatted your SD card there could not have been a remaining file on the card.
???
The old file was in my 'downloads' folder not on my SD card
Boris Stupak
Well-known
So you put the wrong file on the card?
OurManInTangier
An Undesirable
No, the right file was going onto my SD card but having the old update file (v2.03) sitting in my downloads folder appears to have been causing an issue.
Why? I have no idea. Everything I did was the same every time I tried it, until I discovered that old file and removed it. Joe and Andy both seem aware of this as an issue, Joe's advice and Andy's backing of it made me go back and check my various drives and folders one last time.
Why? I have no idea. Everything I did was the same every time I tried it, until I discovered that old file and removed it. Joe and Andy both seem aware of this as an issue, Joe's advice and Andy's backing of it made me go back and check my various drives and folders one last time.
FA Limited
missing in action
i'm glad you fixed it but it makes no sense, it's not like the camera can read the files on your computer
FA Limited
missing in action
Didn't you hear that all new cameras have a firmware enhancement from Prism inc. ? It can read everything.
and takes pictures of you when you least expect it? :angel:
Boris Stupak
Well-known
I would agree. Somebody is confused.
It makes absolutely no sense whatsoever. I don't want to use the word "impossible" but something close to it.
It makes absolutely no sense whatsoever. I don't want to use the word "impossible" but something close to it.
i'm glad you fixed it but it makes no sense, it's not like the camera can read the files on your computer
back alley
IMAGES
laugh if you will...but it's true...why? i have no idea!!
Darthfeeble
But you can call me Steve
Just did the update, had old files on the computer including right in the downloads folder and had no problem. ??
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