Walgreens, Round 3, it happened to *ME* this time ...

Hey Bill,

Agreed.

I really like the quote in the tag line - and the irony of the font size and color you chose to emphasize the point! 😉
 
copake_ham said:
Hey Bill,

Agreed.

I really like the quote in the tag line - and the irony of the font size and color you chose to emphasize the point! 😉

Huxley was a rather clever chap, don't you think? I quite enjoy reading him - even more so since I've left "Brave New World" and gone on to some of his other works. Too clever by half, is the term I think some use to describe brilliance mixed with sarcasm of this sort.

Best Regards,

Bill Mattocks
 
Austintatious said:
FWIW, I just got an Epson Perfection 3170 flat bed from epson.com. Its a referb with a one year warranty. Cost $79.95 with free shipping ! Does slides, film and mf. Great reviews on it also.

Charles

Was the software included?

R.J.
 
bmattock said:
It was pure dumb luck that led me to ask if a one-hour place could just process, cut, and sleeve the negs. They did. I was shocked at home much less it cost, and even more shocked when I got the negs home and scanned them. What a difference. Bill Mattocks

Bill, none of the local stores such as Walgreens, Eckerts etc. will do negatives only and I really don't feel like arguing with Walgreen's manager that it CAN be done. If they want the profit difference between just negatives and prints, they get zero profit from me.

I use Coke's Camera in Macon, GA, and they process C-41 negatives only for $1.95 per 24 exposure roll. They put them in a continuous plastic sleeve that I can cut into strips of six and the negatives are as clean as anyone could want. I scan at either 3200 or 4800 dpi and if I have to touch up anything, it's usually from dust on the glass of my flatbed scanner. Coke's is an old-time full service camera store that I really enjoy visiting. I give them as much business as I can.

Walker
 
doubs43 said:
Bill, none of the local stores such as Walgreens, Eckerts etc. will do negatives only and I really don't feel like arguing with Walgreen's manager that it CAN be done. If they want the profit difference between just negatives and prints, they get zero profit from me.

I use Coke's Camera in Macon, GA, and they process C-41 negatives only for $1.95 per 24 exposure roll. They put them in a continuous plastic sleeve that I can cut into strips of six and the negatives are as clean as anyone could want. I scan at either 3200 or 4800 dpi and if I have to touch up anything, it's usually from dust on the glass of my flatbed scanner. Coke's is an old-time full service camera store that I really enjoy visiting. I give them as much business as I can.

Walker

Sounds like a great deal - wish I had something like that near me! No camera store at all...sigh.

Best Regards,

Bill Mattocks
 
For those that don't have access to low-priced, decent processing I would like to suggest Clark Color Labs. (www.clarkcolor.com). They offer C41 with 3.5X5 prints for $3.28 a roll and that includes postage both ways. They also offer E-6 and B&W at reasonable prices. Mail box to mail box is usually 7-10 days for me.

I've used them off and on for many, many years and have never had a problem with their work or service. Certainly not a pro lab but in my experience, just as good as most 1-hour places. I've sent them 100's and 100's of rolls over the past 30 years and have never noticed a scratched neg. The print quality is good for "normal" pictures, but sometimes have problems with odd colors. My Alaska "blue ice" shots gave their machines trouble. YMMV.

I'm not endorsing Clark, only sharing my experience with them as a reliable, convenient and affordable option. The E-6 and B&W service is buried in the price list and is not listed on the mailers.

Later,
Rob
 
Thanks, Rob. Hey, you're in Cary, eh? You know we have a lot of RFF'ers in NC. We've even managed a get-together once. Welcome to RFF!

Best Regards,

Bill Mattocks
 
Yeah, I'm just up the road from you. I've noticed a surprisingly large number of NC RF's. I've been meaning to PM you to see if you will show me some of your local photo haunts.

I got bit by the FSU bug earlier this year. I now have a Fed 1, Fed 2, Fed 3 and Zorki 3m.

Let me know about the next gathering. I'd love to join.

Later,
Rob
 
Austintatious said:
FWIW, I just got an Epson Perfection 3170 flat bed from epson.com. Its a referb with a one year warranty. Cost $79.95 with free shipping ! Does slides, film and mf. Great reviews on it also.

Charles

Now this is to my liking. I need a MF scanner, and at this price it is a steal. Isn't it?
 
raid amin said:
Now this is to my liking. I need a MF scanner, and at this price it is a steal. Isn't it?

Yes, it sounds terrific! I have a perfectly good 2400, but I wish I had the money right now for this. Sigh.

Best Regards,

Bill Mattocks
 
doubs43 said:
Bill, none of the local stores such as Walgreens, Eckerts etc. will do negatives only and I really don't feel like arguing with Walgreen's manager that it CAN be done. If they want the profit difference between just negatives and prints, they get zero profit from me.

I think there's kind of a misunderstaning in this thread as to what actually happened. I didn't have to argue with a Walgreens manager at all. The manager knew what I wanted immediately, and actually went out of his way to get them done while I waited (and yes, browsed and bought other stuff in the process). It was a win-win for both of us. 🙂

There was, however, a front-line employee who I guess didn't know what the real policy was and didn't really care. My guess is that she's a part timer, perhaps rotating from store to store, and doesn't really care that much for her job or the customers. You see this attitude all the time.

I have a feeling the way that this sporadic refusal to do a DO-CD started was that the Powers That Be for Walgreens, Walmart, Target' and others intended for such things as CDs or photos on line to be an add-on, an upsell, something in addition to, and not in lieu of the regular hardcopy prints.

When Walmart came out with their photos on line a few years ago, it was most definitely an add-on to prints on their send-out second day processing. In fact, photos on line were not available with the 3" single prints, only with 4" single prints and above. This was a good service until about a year ago when they quit letting you download a whole roll hi-res as a big zip file. Even though the prints were mandatory, it was still cheaper than our local indie lab charged for a DO-CD.

Nowadays, Walmart (at least here) will do a DO-CD and I don't even know if they offer any kind of a photos on line anymore.

Target' was the only one around here who seemed to have a DO-CD as a standard service. The one store here used to be great, but when one guy quit, the consistency went bibi and they started scratching negatives. I even blamed the power-rewind on the little Olympus for this until one roll from the Pentax came back the same way. 🙁

I think the big problem with the one hour labs is inconsistency, both in technical quality and in attitude. Lately I've found that yes, Walgreens (the ones with the newer Fuji Frontier machines at least) gives very consistently good results. Walmart does seem to usually do a good job on a DO-CD. I blamed them for a roll with a streak which came off with H2O, but I'm wondering if it was something in the light trap of the cartridge that actually did it. I always use the film canisters now for the exposed film.

We as serious amateur photographers are a bit more picky and yes, demanding than the casual snapshooters, which are the usual customers of the mini-labs. Some managers and employees are happy to give us a little bit more attention, but others just care about putting in their hours or making their store's numbers come out pretty for the current period.

Oh well, so it goes ... 🙂
 
Yes, I used to get in discussions with store managers about how my camera was the culprit. Yes, my camera put a thumbprint in the middle of frame 12. Bad old camera.

No, I think I do understand the situation. Even now - RFF'ers will say hey, I get prints all time, I don't see no stinking scratches! Right - they won't show up on a 4x6 print. Even a store scan may be insufficient to show them (although my shots from my trip to Brazil were RUINED by a very famous NYC pro lab when they gave me the 'hi-rez' scan job. LIke someone else mentioned, I got shots upside down, colors gone wonky, thumbprints, dust, hair embedded in the emulsion, diagonal scratches, emulsion flaking, etc. No, it did not show in the 4x6 prints. But when I tried to scan the negs with my (at the time) SD III, they made me want to cry. I would spend hours on a single frame, just to get disgusted and throw it away. I was so angry.

And I'd post query after query online - and one pro photog after another would refer me to HIS pet lab where they NEVER make mistakes like that. These scalawags and pegleg petes had me convinced that I was just not going to the RIGHT pro lab.

Bull-freaking-hmph. I am not a perfectionist - far from it. But every roll of film I ever had processed where they also did prints and scans were absolutely unusable for me to scan myself - ruined beyond all hope of salvage. From any lab - pro and one-hour. Didn't matter.

I talked to store managers. I showed them blowups of the damage. They'd apologize, refund my money (like that helped with the shot gone), personally supervise - it did not matter.

I finally twigged to it - the scratches were not something that their machines had ever been designed to avoid. Because they don't cause problems under the older analog conditions. Even on an 8x10 print - if you're using an optical enlarger, it spreads out the light - scratches disappear as if you had a scratch on the lens of your flashlight and shined it on the wall. But scanning at true hi rez is a different story. You see every wart, every blemish. And when you print enlargements, you'll see them there too, unless you clean them up by hand or via some software package.

It was not the employees (well sometimes it was, like thumbprints and hairs) but it was the machines. They can't help scratching the negs. They're machines, the drag the film to and fro inside the guts of that giant beast. The scanner device is usually sitting on top of the machine that processes the film. The technician drags it across a hard painted metal surface to scan each frame - damaged!

It also was not the well-meaning advice I got from pro photogs - they were hardly into the digital scanning age themselves - they didn't 'see' scratches in their prints, so that means there aren't any. Believe me, they're there.

Process only is the only thing that has kept me from throwing my cameras in the trash in disgust. That and processing my own B&W, which proved to me that hand processing does NOT produce those kind of scratches - it comes from the machines.

Others can argue - I know what I know. If no one else wants to try it, so be it. I have a solution that works for me, and I enjoy spreading the news.

Best Regards,

Bill Mattocks
 
bmattock said:
She then proceeded to pull my photos out of the envelope in front of everybody, spread them across the counter, and said "You ain't no professional."

And neither, apparently, is she.

I called Walmart when I got back to my office. They said "Sorry about that!"

Did she hurt your feelings? I'd kill to hear what that call to walmart was like..
 
ywenz said:
Did she hurt your feelings? I'd kill to hear what that call to walmart was like..

Hurt my feelings? Yes, in a way - I was embarrassed.

The local Walmart photo shop manager called me this morning at work. Turns out, she and I are both from Albuquerque. We had a nice chat, and she apologized for the behavior of her employee and said it would not happen again. We had a long chat about why Walmart asks for the 'Copryright Release' form sometimes, and sometimes not. She said she would educate her employees that when a customer takes the time to fill it out ahead of time and bring it in with them, they should just take it - no need to make rude comments, regardless of what they think of the 'professional' status of the photographer.

I was pleased - it seemed we made a friendly connection, and she was kind and listened and told me precisely how she had handled it with her employee to make sure it didn't happen again. That's all I wanted - someone to listen and apologize and not do the corporate "We're sorry you were disappointed. Have a nice day!" in a bored tone of voice.

So, I'm pleased. Didn't expect that good of a response from Walmart. I'm satisfied.

Best Regards,

Bill Mattocks
 
This thread is an example of why RFF is a great photo site. Just by reading all these posts I've learned about useful free photo software (Gimp), a good mail-order color lab (Clark Color) and a terrific deal on a nice flatbed scanner (the Epson 3170). Thank you all for the information! :angel:

I've got some cash saved up, maybe I'll buy myself a 3170 this weekend. If it's as good as everyone says then I can't lose at under $100. I've got boxes full of old prints that I'd like to scan, and the capability to do MF negs will be nice for the rolls shot with my Holga.

BTW, I just dropped of a 135 roll at my local CVS yesterday and had no problems with DO/CD service, although the photo clerks don't seem overly enthusiastic about promoting it. The developing at CVS is fine but the scans are just so-so. When I worked in downtown Boston I used to have my film processed and printed at Old Towne Camera. They did 24 4x6 prints including a low-res (1600x1200)photo CD for $10.

Happy New Year.

P.S. - love the avatar, ywenz. Mayor Adam West is a man that loves his taffy.
 
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