Where Can I Send My New MP for Repair?

[RayPA]

I need service on my brand new MP (1 year +). Anyone know of good place that'll do a simple RF adjustment, and turn it around relatively quickly (and not whack me on the cost)? TIA!

🙂

 

[mervynyan]

what is wrong with the "new" MP, if is ain't broke, don't fix it.

 

[Mackinaw]

Leica U.S.A, DAG or Sherry Krauter.

 

[MikeL]

Hi Ray,
Sherry was really fast when I had a sticky rangefinder arm.
Cheers,
Mike

 

[RayPA]

what is wrong with the "new" MP, if is ain't broke, don't fix it.

It's out of alignment at infinity, otherwise it's working fine. I got it in Feb 2006 and the warranty period expired four months ago. The dealer won't take it in for repair. I don't blame him, rules are rules, even if it is a simple RF adjustment. It would have been a nice gesture, though, but I'll try Sherry. I know a couple of RFFers that swear by her as a great individual to deal with. I'll just have to skim some off the new lens budget.

Thanks for the replies guys!

🙂

 

[ywenz]

DAG is great. Cheaper than Sherry if I remember correctly..

 

[kully]

Ray, I thought the MPs came with a 5-year Passport warranty?

 

[rover]

I'll try Sherry. I know a couple of RFFers that swear by her as a great individual

Give her a call, she is fun to talk to.

 

[cpborello]

I concur re Sherry. Sent her an M5 for battery adjustment, a sometimes sticky rangefinder coupling arm, and an infinity adjustment, and she had it turned around in about 10 days. Conversations with her are interesting as well.

 

[dandp]

Ray, I thought the MPs came with a 5-year Passport warranty?

I am almost positive of this as well - in some cases Leica extended the original passport to 5 years.

 

[peter_n]

DAG has a 6-8 week turnround. He's a perfectionist though. I would think if you called him, agreed a price and sent a check with the body he'd do it quickly.

 

[kbg32]

Ray, if you haven't done anything yet, you might want to check with Youxin Ye. He is pretty quick, and I'm sure he would be able to turn your camera around in a day or so.

 

[RayPA]

Ray, I thought the MPs came with a 5-year Passport warranty?

I am almost positive of this as well - in some cases Leica extended the original passport to 5 years.

I got mine new/used from Popflash. I think I lost the 5-year Passport warranty (unless someone knows sometihng I don't). What happened to to the 5-year warranty for this camera? I don't know, but I'd like to know how that works.

🙂

 

[peter_n]

I bought a new US Passport M7 in Oct. 2005. You have to return the warranty card to Leica within a specified period after the sale. I think that period is 1 month. You must also include a copy of the sales receipt so Leica can check if you bought from an authorized Leica US dealer. If Leica USA like what they see, you get a 3 year warranty. You may extend that warranty to 5 years at any point in those first 3 years with a payment of $120.

 

[ray_g]

Ray, if you haven't done anything yet, you might want to check with Youxin Ye. He is pretty quick, and I'm sure he would be able to turn your camera around in a day or so.

I don't think Youxin works on anything newer than the M4/M4-2/M4P.

 

[RayPA]

I don't think Youxin works on anything newer than the M4/M4-2/M4P.

I think you're right. I had a conversation with Youxin and I remember him saying that he didn't work on any of the newer models. He was working on my M4P at the time.

🙂

 

[35mmdelux]

Leica NJ has a two month backlog🙂 and if you send it anywhere else your warranty might become invalid. ck first and use caution.