tmmats
Member
Hi All,
I just got a V500 today and am having some problems already.
The scanner seems to be working fine - I've been able to scan prints; however, when I try to scan negatives, it doesn't allow me to scan. The preview button works and displays the pictures as thumbnails, but the scan button next to it is 'grayed out' and won't let me click on it. As the preview is working fine, I don't understand why I'm not able to actually make a scan of the film.
Epson CS was horrendous and was no help whatsoever after being on the phone for over 30 minutes.
Thanks so much.
I just got a V500 today and am having some problems already.
The scanner seems to be working fine - I've been able to scan prints; however, when I try to scan negatives, it doesn't allow me to scan. The preview button works and displays the pictures as thumbnails, but the scan button next to it is 'grayed out' and won't let me click on it. As the preview is working fine, I don't understand why I'm not able to actually make a scan of the film.
Epson CS was horrendous and was no help whatsoever after being on the phone for over 30 minutes.
Thanks so much.