derevaun - if you do run across him, add my best wishes. Immigration red tape can be unbelieveable, almost stupid, at times. He just needs to keep plugging away at it. If he hasn't already, he should try to get his chain of command to help. If all else fails, tell him to contact whoever will be his representative or state senator. If is wife is a citizen she can contact hers. It sounds like the right person in immigration just hasn't heard of this yet.