B&H Now Shipping Via FedEx

sepiareverb said:
UPS is later because they deliver to the actual recipients, and take the time to get required signatures.
Click to expand...

UPS is later because they run their commercial deliveries first, and the home ones last. I've heard that big thump at the door (they don't even bother to knock anymore) as late as 8:30pm, and that's anytime of the year.

Around here our local USPS delivery was the worst for a long time because we were an "auxiliary" route, so it was a different carrier every day. Some of them didn't even bother delivering packages, preferring to leave them to whomever ran the route the next day, or just leaving a pink slip in your box without even checking if you were home.

It took three years of complaints before they finally put someone on the route permanently, but we still have issues with those that cover it on his days off.

My biggest gripe about FedEx is when they give you a delivery date, and the package comes early, they will hold it until the assigned date.

PF
 
I don't know if this means anything, but a while back I saw a USPS truck out delivering stuff in my neighborhood. That in itself was not an unusual sight, but this happened to be on a Sunday! I pulled over and asked the worker if the post office had decided to do Sunday deliveries (seems like I remember they were going to phase out Saturday deliveries due to money problems) and he showed me a Fed Ex package, and said they and UPS had partnered w/ USPS to make occasional deliveries. I was shocked, but he had the parcel in his hands, and there he was on a Sunday afternoon out delivering things. So you just never know.

Fed Ex, UPS, USPS..... I have had problems w/ all of them. But USPS has been the only company that paid off on lost or damaged packages. Fed Ex likes to drag your package back to their warehouse in the middle of nowhere if you aren't home to sign for it, and UPS has broken so many things that I refuse to give them any business ever again.
 
farlymac said:
...

My biggest gripe about FedEx is when they give you a delivery date, and the package comes early, they will hold it until the assigned date.

PF
Click to expand...

Well they’ve cleared that up around here, preferring to insist on the phone that a delivery date shown on the tracking site is incorrect, then dropping the package off without the required signature, with nobody home on the date the tracking site said.

I will soon see if this is standard practice...
 
farlymac said:
My biggest gripe about FedEx is when they give you a delivery date, and the package comes early, they will hold it until the assigned date.
Click to expand...

I see that with the USPS sometimes. Best example was when I had two items coming to me the same week, one from California and one from elsewhere here in northern Illinois. USPS tracking estimated the local item would arrive Thursday, and the California item would come Friday. So I watched the progress of each item online and was delighted to see each item arrive within minutes of each other at the Chicago "Metro Hub" on Wednesday afternoon... So I'd get them both on Thursday, right? Not so. The "Friday" item cooled its heels at the Metro Hub for an extra 24 hours to let the schedule catch up, and I received it on Friday, right on time.
 
I think it all comes down to no matter who you deal with, because they are large organizations with scores of employees, the delivery carriers will always have problems because of the local workforce culture.

It's never going to be the same everywhere, with employees choosing how they will implement corporate dictates, and attempting to change the work situation to match their preferences instead of actually serving the customer.

PF
 
None of the shipping agencies really stand out in their service. Like in most areas of 21st Century American culture, everyone strives for mediocracy.
 
TUW5Ho5.png


Went ahead and emailed them, just to confirm. Yes, they have switched to Fedex
 
You must log in or register to reply here.
Back
Top Bottom