CRR Luton

[zeitoun]

I have been trying to get in touch with CRR Luton with no success. I can't seem to be able to send emails or faxes or get in touch by phone using the addresses and numbers I picked up from their site.

Does anybody know what is happening or, more importantly, how to get in touch with them?

Thanks in advance,

Paul

 

[nobbylon]

01582 570395, I've never had a problem on this number before, maybe Peter is away on hols

 

[zeitoun]

Thanks Nobbylon. I'll try again in the morning.

Paul

 

[peter_n]

Did you look up their home page? This notice is on it:

IMPORTANT: We will not be taking any repairs till MARCH 2010. We apologise for any inconvenience this may cause. OUR APOLOGIES IF YOU HAVE NOT RECEIVED A REPLY TO YOUR EMAIL/S - sorry. IMPORTANT: Please telephone or text +44 7790 627778 or +44 (0)1582 570395 if you have not received a reply.

 

[zeitoun]

Thanks Peter for pointing this out as I had not seen this notice (Ihad immediately jumped to the CL page)

Paul

 

[sepiareverb]

Incredible workmanship from CRR Luton. I was completely unprepared for how nice my M3 was returned. Worth the wait, no matter how long.

 

[peter_n]

Peter Grisaffi is an excellent bloke.

 

[MPerson]

Did you look up their home page? This notice is on it:

IMPORTANT: We will not be taking any repairs till MARCH 2010. We apologise for any inconvenience this may cause. OUR APOLOGIES IF YOU HAVE NOT RECEIVED A REPLY TO YOUR EMAIL/S - sorry. IMPORTANT: Please telephone or text +44 7790 627778 or +44 (0)1582 570395 if you have not received a reply.

He has that rider on his web site all the time and just changes the date every three months or so.

As has been said Peter is a top bloke. He has done work on my M2s and CLs and they always come back like new and finely tuned.

His reputation means he is always busy with work. He is not into IT/email/internet but always picks up the phone if he is there. If he is not answering there will be a good reason - holiday, illness etc.

 

[peter_n]

He has that rider on his web site all the time and just changes the date every three months or so.

The problem is that it's at the bottom of a fairly long home page and many people don't see it.

 

[MISH]

I have a M3 that has been droped and now has the dreaded black viewfinder and was considering sending in to get the rangefinder overhauled. has any one experienced this repair? Any trouble sending a camera from the US?

 

[zeitoun]

I did call CRR Luton this morning using the number supplied by Nobbylon (thanks!). I got through fine, and was redirected to Peter with whom I had a very nice chat. He listened patiently to me and made extremely thoughtful remarks which were very helpful.
Interacting with people like Peter is a good part of what makes rangefinder photography so nice.
Thank you all for your help.

Paul