Have used her services for over 20 years. She has done CLA and finder upgrade on my M6 bodies, an M4P, CL, and a few lenses. Always top-notch work, always a fast turn around. She is great to talk to on the phone. Also, she serves as a consultant to auction houses for auctions of rare Leica items. But what she likes more than anything is to work on Leica equipment that is actually going to be USED. She will not do esoteric and weird modifications if, in her opinion, it's not worth your money or her time. She is a character, and has earned her reputation as a legend in her own time. Of course, some here think she is "a legend in her own mind". But I adore her and find her work to be absolutely excellent.