Huck Finn
Well-known
Nachkebia said:Well, why not.. Can I have the email address for responsable person? (PM)
Maybe they will send me sonnar 85mm as a present!![]()
The person to write to would be Kornelius Mueller, Marketing Manager, Camera Lens Division. He can be reached via: photo@zeiss.de. I have met & spoken with him personally as well as via e-mail. He is a good man & is passionalte about Zeiss & their photography products.
I suggest that you copy your e-mail to Dr. Hubert Nasse of the Engineering Dept. in the Camera Lens Division. He is very accessible & has even posted occasionally on photography forums. He has been very helpful to me with detailed answers to technical questions. He knows the Zeiss Ikon camera inside & out.
Good luck with your quest. it should be helpful to all of us.
Huck
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Nachkebia
Well-known
Thanks! I just send it! let`s wait for feedback!
Huck Finn
Well-known
You're welcome, Vladimir. Let us know what they say.
SDK
Exposing since 1969.
Nachkebia said:LOL I can not be bothered writing email to them, it will take 23 months until proper people will read and another 13 month to get reply for them, I don`t mind giving you photos and my sign if you are up to writing email to them (also I don`t mind new zeiss ikon)![]()
Not Necessarily Vlad,
When I asked some questions about the ZF lens line they were fast to respond.
I used to own a pricey ASKO clothes washer and dryer that both had frequent breakdowns. I wrote (snail mail) to the company in Sweden complaining after the dryer broke down the second time. The washer and dryer were both out of warranty, but the company sent out a brand new dryer of the latest model to replace the old machine! Later they replaced a motor on the washer at cost, instead of full price.
It's good you are trying for a replacement. Perhaps Zeiss and Cosina have already improved the paint and other manufacturing issues, and a replacement will wear better.
Joerg
Dilettant
Nachkebia said:LOL I can not be bothered writing email to them, it will take 23 months until proper people will read and another 13 month to get reply for them,/QUOTE]
Actually not true. I got a response within a week including until then unpublished data sheets.
Go figure .....Just try....
Ciao
Joerg
beethamd
Unix-like
Dr Nasse has been very helpful to me too when I had some questions about the CY lens line.
I've wanted a ZI for ages but these doubts about wear and reliabilty just prevent me from buying it for now.
I've wanted a ZI for ages but these doubts about wear and reliabilty just prevent me from buying it for now.
back alley
IMAGES
good for you nach!
i'll be curious to hear how they reply.
and thanks to huck for encouraging the lad!!
joe
i'll be curious to hear how they reply.
and thanks to huck for encouraging the lad!!
joe
Nachkebia
Well-known
Great, let`s wait for feedback, if zeiss realy takes measures and reaplaces my camera I would be delighted 
Nachkebia
Well-known
petebarker I don`t know, does it?
CJP6008
Established
I might try Herr Muller re my wobbly ZM planar - it really is quite wobbly now. i think my 35mm Biogon might be heading the same way.
gelmir
Established
Hey mine is showing exactly the same wear on the lever too 
Nachkebia
Well-known
Don`t flood the Muller now, otherwise we going to scare him 
Btw my 50 planar is wobbly too, but so what? does it make difference?
Btw my 50 planar is wobbly too, but so what? does it make difference?
raid
Dad Photographer
Nachkebia: As long as you feel that you are getting your money's worth, it is OK. If not, raise hell.
Raid
Raid
Nachkebia
Well-known
Hokeyy, no email yet, let`s wait until german lunch time 
beethamd
Unix-like
Do you think he's read this thread too?
Please Mr Zeiss, would you mind making some Lenses for the Bronica RF - if you have a moment?
Please Mr Zeiss, would you mind making some Lenses for the Bronica RF - if you have a moment?
Nachkebia
Well-known
I doubt he read this, I can give him a link though 
roundg
Well-known
I am also very curious on how they will reply. Will they consider it's what it should be under the given condition?
Nachkebia
Well-known
Yes very interesting, I did not demand return or I did not even ask any clear question, I just asked pritty generaly if this was normal
if they reply that it is normal, it would be enough for us to start propaganda, if it is not normal I will need my compensation! (85mm sonnar) 
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