Perhaps he fogot to bring his camera and had to shoot it all on a cheap mobile phone?
I dunno about money back, but I can name thousands of photographers who could have done as well...or better.
They're good shots.
1 hour after having looked at the images, what's left are the genuine smiles, the proximity. That's what I call a success.
It would be nice if they could just have a day to celebrate with family and friends the christening of their daughter.
I don't think they gave much thought to how the photographs will be received by the public, beyond their responsibility to do so.