Many years ago I used to go to their branch in Swiss Cottage, also the one a little further up in Finchley/Frognal, if memory serves. Expensive, with limited range it was always a choice of last resort. When customers turned in droves to online shopping the writing was on the wall. I agree w/ Lawrence, B&H could have provided a model for them, with a flagship store in London selling merchandise both from a showroom and online. I am sorry for the people who have lost their jobs. These are difficult times everywhere and I hope they find work soon.