Ilford ,in the UK, have just sent out a questionnaire to its customers asking how we would like to see the service developing in future.
Higher res scans and book production were some of the suggestions being offered.
Ilford's in-house processing and scanning (Lab Direct...great title) is a step in the right direction.
I think their barrier is price, however.
Their baseline is develop and print at ~US$20 per 36exp.
Scans at Std-Res 1800x1200 adds another ~US$5.00
Scans at Hi-Res 4500x3000 adds another ~US$17.00
They sell film at ~US$8.50 for b/w.
Scans got to CD, not uploaded. This is because that is how the mini-labs evolved. The CD was seen as the distribution medium for digital in order to preserve the cash cow of photo prints.
As a result—and you can see this from the order forms—those scanners can handle quite a flow-though at a decent speed.
here's a Kickstarter project: someone engineer an ethernet and cloud service module into the CD drive bay of Fuji and Noritsu mini-labs. A second Kickstarter would replace the CPU guts of the scanners themselves with more pressing power and RAM. They are stuck in 2005 tech. It's huge cost suck., and you can see that from the Ilford order form:
http://www.ilfordlab.com/images/PDF/ORDER FORM FILM GBP.pdf
Imagine a different process:
1. You send your film in and it gets developed and scanned at standard res for US$10 (e.g. The Darkroom, by preferred lab
http://thedarkroom.com).
2. Scans are uploaded online for the consumer as part of that price. No CD. Save on postage.
3. Consumer can choose an enhanced scan of select photos.
4. Consumer can choose prints of select photos.
5.Negatives can be mailed back at much less cost than CDs/prints. They could even be site archived and mailed back at year end or similar.
Scans are the dominant mechanism for the consumer, but the option for an enhanced scan needs to be affordable. Reason why is that the enhanced or "super" scans (
http://thedarkroom.com/Film-Developing-Form.pdf see p.2) provide detail for cropping, Photoshop, printing etc. which is one gateway to scanning in any case. That's the bane of standard scans; they do not compete with a modern APS sensor.
Keys are to get rid of the CD associated with scans. Customize the consumer experience. Drive the costs down inclusive of postage, materials, labour.
Caveat on the Ilford process: they deal with true silver halide b/w. C-41 is designed to be cheaper. Nevertheless the Ilford cost in the UK per photo with an enhanced scan on CD wit prints and a new roll of film is over US$50 per 36.exp. roll PLUS postage pushing US$1.50 per image.
This historical cost for a 4x6 processed image plus a roll of ilm is below US$0.20 per image. Personally, based on my own calculations, the long-term viability of roll film will require an inclusive cost of no more than US$0.75 per image.I will give some extra costs for real b/w and elasticity on postage prices.
Ilford USA/Canada site has slightly different pricing:
http://www.ilfordlab-us.com/documents/6261%20Ilford%20Lab%20$%20with%20Order_Postage%20Paid%20Inbound%20V2.pdf
At least these are steps in the right direction. It's not all bad.