Lacie D2 Quadra Drive Not Mounting

[akremer]

1 day into my relationship with the Lacie D2 Quadra and it has stopped mounting to my Macbook.

Anyone had the issue and know how to fix it?

Thanks,
Adam

 

[jpfisher]

Is the enclosure powering on?

Can you hear/feel the drive spinning?

Can you see the device in System Profiler or Disk Utility?

I'd call LaCie support -- there's a chance the drive might have crashed -- but it could also be as something as simple as a loose cable inside the enclosure. Opening it up will probably kill you warranty.

If you don't have any critical data living on the drive, you may be able to take it down to the point of purchase for an exchange.

 

[akremer]

Yes it powers on as it did when I got it a day ago.

Makes the same sound.

Can't see it in either of them.

I only backed up onto it once - copy of another drive.

Thanks

 

[aad]

Ah-did you shut down the computer without shutting off the LaCie?

Turn everything off, then restart the Mac, when it is up and running, power up the LaCie drive. It should reappear.

 

[akremer]

Swapped the cord with another hard drive and still didn't work - swapped back to the D2's cord and now it works again.

Interesting.

Thanks all.

 

[regularchickens]

The power supplies on these hard drives fail often. If you have further trouble, look into that. Mine stopped mounting at one point, but it worked fine after I replaced the power supply.