raid
Dad Photographer
I was informed by Leica that the problem that my M9 had was not a direct sensor problem but it was a problem with a part that is connected to the sensor, so the sensor had to be replaced. I thanked "Kirstin" and Leica.
Thank you for your email. We sincerely regret that your M9 was defective and had to be send in for repair. Judging by your description of the fault a printed circuit was defective not the sensor itself.
This can happen since electronic components are more susceptible to external influences (temperatures, cosmic rays etc.). Since this particular circuit is attached to the sensor board the whole component has to be exchanged. This is the reason why Leica carries the cost for the part and charges only for the labour once the camera is out of warranty.
I hope this answered your question.
Kind regards
Kirstin Masney
Leica Camera AG
Customer Care
Am Leitz-Park 5/ D-35578 Wetzlar / Germany
Thank you for your email. We sincerely regret that your M9 was defective and had to be send in for repair. Judging by your description of the fault a printed circuit was defective not the sensor itself.
This can happen since electronic components are more susceptible to external influences (temperatures, cosmic rays etc.). Since this particular circuit is attached to the sensor board the whole component has to be exchanged. This is the reason why Leica carries the cost for the part and charges only for the labour once the camera is out of warranty.
I hope this answered your question.
Kind regards
Kirstin Masney
Leica Camera AG
Customer Care
Am Leitz-Park 5/ D-35578 Wetzlar / Germany