Lightroom doesn't open TIFF files from my ProScan 7200

Expatinprogress

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Hi,

I am scanning my first bunch of negatives with the Reflecta ProScan 7200. I'm using the default software -Cyberview X-, which is being very easy to handle and so far showing good results. I know I should use the SilverFast in order to squeeze the performance of this scanner, but that's another story.

Well, the thing is that when I try to import my TIFF files on Lightroom it doesn't recognize them: "Preview for this file not available" and "the following files couldn't be read".
Any idea why this happens?
 
It may very well be that you're saving the TIFF file with non-standard options. Use either uncompressed, ZIP or LZW compression.

Hard to know for sure without more technical info from your side. Good luck!
 
The software doesn't give any options when saving the files. You may either save them on JPG or TIFF, any other compression options available. I start thinking it might be the way the software works. Well, I' afraid I will have to use PS for a while until changing software.
 
Interesting that a scanning software would not give you options for this. Since I'm not familiar with the software, I have no way of confirming this. Hopefully your manual says something about it.

I'd also check if it's by default saving four-channel (RGB + infrared) instead of three-channel (RGB only) files. Very common mistake with first-time users of an IR-channel capable scanner.
 
Thanks Gabriel, I just read the software's manual and says TIFF option generates an uncompressed file and 'without losses' (whatever that means). I am using the 8 bits option at 3600 ppi and saves 'RGB only'.
 
If you are using a Mac, you could try opening the file in Preview, and re-saving it, see if that sorts it out.

Moray
 
Are you scanning in 16-bit or 48-bit color depth? From what I read online (just did a quick search) it will work fine if you use 16-bit or 48-bit, apparently the CyberView X software is also capable of other bit depths that might foul Lightroom import...?

Anyway, if you want to try VueScan I can wholeheartedly recommend it. I have a Mediax 3600PRO and it has the same internals as the Reflecta's, a Pacific Image Enterprise (PIE) machine. For those machines you need to install CyberView X for drivers if you plan to use VueScan, but since you already have CyberView X installed, using VueScan should be easy as pie... :D
 
Thanks buzzardkid, I am actually using 8-bit scann but I will try 16-bit to see if it works for Lightroom. That sounds like another vote for Vuescan then. Thanks for your advises.
 
It's only a slight exaggeration to say you might as well use a jpg with minimum compression if you are going to use 8 bit.

Be prepared for the scans to get a lot bigger when you go to 16 bit. But that's the deal. You'll have LOTS more data to work with!
 
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