bigdog
Established
I can't get my scanner to take hold and load the film carrier. I tried re-installing the scanner software and changing my sequence of starting the scanner, computer and software yet I still can't get the scanner to accept the film carrier. I have had no problems after making about 200 scans. I heard once about the sequence of powering up the scanner and then the computer and software can make a difference but this is the first time I had any trouble. I am using Silverfast 6 and the software initiates and recognizes the scanner. I just cant get the film carrier to load. Any suggestions?
Last edited: