My 27 pancake stopped working yesterday :(

[GaryLH]

Just as an FYI

My 27mm stopped working yesterday. Here are something's I tried already
- menu reset to default
- turn on and off camera several times and several different intervals (max about 16 hours between tries)
- remove battery on xe1 for a minute - where this problem first occurred
- mount lens on xp1
- mount different lens (35f1.4) on xe1 - works fine

I think either something is binding the af mechanism or the af motor died... :bang: Anyway sent off a note to Anthony at pop flash today (where I bought it about a month ago). Hopefully they will be able to figure what is wrong.

Gary

 

[jsrockit]

Damn, that sucks. I don't know what else to say.

 

[GaryLH]

Well lesson learned. Keep the original box for at least a couple of months 🙁.

Pop flash has a 7 day return policy, but Anthony told me that if I still had the original box he could have sent it back as defective lens and replace it.

Long story short, Fuji repair says it sounds like a bad lens so send it into them. They don't have any replacement lenses at the repair facility, so I am going to have to wait for repair 🙁

Gary

 

[daveleo]

It is under warranty (Fuji eats the replacement costs?) and the problem is the long wait . . . a pain though, true.

Good to update the story as time goes by.

 

[back alley]

sorry to read this...what a pita!!
keep us posted...

 

[39per1]

😱 ..it's my only XF lens 'till now...update please...

 

[f16sunshine]

Bummer!
Fuji has their fair share of hickups that's for sure.
At least they seem to be quite willing and capable of making repairs.
Best of Luck!

 

[GaryLH]

Sending it in to Fuji repair in NJ later today.. Will keep this thread updated.

Gary

 

[GaryLH]

I got my lens back today. Looks like they replaced it. They did not say what was wrong. I sent it in last week. They spent about a day looking at it and I got a replacement lens.


Could be my imagination but it sounds louder then the old one.

Gary

 

[SausalitoDog]

Gary-

Fuji seems to really be great on repairs.

I bet the louder sound is what my wife and I call the "contractor effect." 🙂

When you have a contractor do some work in your house, you notice all sorts of things once he's done and think maybe "his guys" wrecked this or that...just a notch up in your awareness more likely than anything else 🙂

Glad it's back...it's really a fun lens to use ... No lens shade, no flare...what's not to like 🙂

Tom

 

[GaryLH]

Thanks lol contractor affect hahaha


Gary

 

[Godfrey]

Great that you have it back promptly. But ...

Really: you throw away the packaging for new lenses? I always save the packaging. It generally nets a quicker sale, and sometimes a higher price, when I go to sell stuff.

G

 

[GaryLH]

Great that you have it back promptly. But ...

Really: you throw away the packaging for new lenses? I always save the packaging. It generally nets a quicker sale, and sometimes a higher price, when I go to sell stuff.

G

My wife hates clutter 🙁. Bad enough that I have enough cameras around. But she is very understanding of my gear head habits 😀

Gary

 

[39per1]

I got my lens back today. Looks like they replaced it. They did not say what was wrong. I sent it in last week. They spent about a day looking at it and I got a replacement lens.


Could be my imagination but it sounds louder then the old one.

Gary

That's good 😉

 

[SausalitoDog]

That's good 😉

That's a GREAT point 🙂